Zen Cart Integration

Order Desk can connect to your Zen Cart account and automatically download orders.

Setup

In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable Zen Cart.

To connect Order Desk to Zen Cart, you will need to download the listener file provided in the integration setup instructions. Install the file in the root of your Zen Cart server, then come back into Order Desk and enter your Listener URL and Zen Cart credentials to complete the connection. 

Settings

Check for New Orders

Select how often you want Order Desk to download orders from Zen Cart.

Folder for New Orders

Select the folder where newly imported orders from Zen Cart should be placed.

For more information, see the Working with Folders guide.

Download Status ID

Set the Status ID that Order Desk should use to determine which orders to download, where 1 is Pending, 2 is Processing, 3 is Delivered and 4 is Update.

To download all orders, leave this field blank.

Sync Tracking Numbers

If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to Zen Cart automatically and update the orders there.

Email Zen Cart Customer

Enable this setting to have Zen Cart email your customers when shipments are passed back into Zen Cart for their orders. The Sync Tracking Numbers setting must also be enabled for this to work.

Shipped Order Status

Set the Shipped Order Status that Order Desk should apply to the order when shipment is added. Default is 2. 

Order Prefix

If you'd like to add a unique order prefix to the order numbers that come in from Zen Cart, set that here.

Manual Imports

If you would rather manually import orders, you can do so by setting the earliest date for orders to import from and clicking the Import Orders button.