InkSoft Integration

Overview

Order Desk can connect to your InkSoft account and automatically download orders.

This guide explains how to set up and use the InkSoft integration in Order Desk.

Setup

In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable InkSoft.

Alternatively, search for InkSoft from the available integrations search.

Once enabled, add your InkSoft credentials to complete the connection.

Integration Settings

Once connected, you can set your integration preferences.

Check for New Orders

Select how often you want Order Desk to look for and download new orders from InkSoft. 

Order Desk will look for the last 50 orders when it checks InkSoft.

Folder for New Orders

Select the folder where newly imported orders from InkSoft should be placed.

For more information, see the Working with Folders guide.

Store Filter

If you want to download orders from a specific store in Inksoft, you can enter the name of the store in the Store Filter. Enter multiple stores separated by a comma.

Any orders that are not from a store that is specified in the Store filter will not be downloaded.

Download Custom Line Items

Enable if you would like to download any associated services with the item, such as merchant created items.

Download Art Files

Imports the uncompressed artwork for your items.