NetSuite Integration

Order Desk can import orders from your shopping cart(s) and then submit them to NetSuite for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it.

Setup

In order to use NetSuite Tools with Order Desk, you will first need to work with our NetSuite Development Partner to install and setup your NetSuite account. Please note that there are setup fees involved with this process. To get started, contact Order Desk support.

Once the setup is completed in NetSuite, you can connect the integration to Order Desk. To do this, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab find and enable the NetSuite integration.

Once enabled, enter your NetSuite Target URL and click to connect.

Integration Settings

Customer Name

Fill this field in if instructed to by NetSuite.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to NetSuite.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into as NetSuite sends shipment details back to Order Desk.

Automatically Send Imported Orders To NetSuite

If selected, every order that is added to Order Desk will automatically be sent to NetSuite.

Select this setting only if all orders will be sent to NetSuite. If any orders will not be sent, or if you need a delay between when an order is imported into Order Desk and when it is sent to NetSuite do not select this.

Product Settings

For more information on what these product settings in the Netsuite integration are for and how to use them, read the Fulfillment Integration Product Settings guide.