IN THIS GUIDE
Order Desk can connect to your Shift4Shop (previously 3dcart) account and automatically download orders.
This guide explains how to set up and use the Shift4Shop integration in Order Desk.
In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable Shift4Shop.
Alternatively, search for Shift4Shop from the available integration search.
Enter your Shift4Shop shop URL and follow the login to Shift4Shop to give access to Order Desk.
Check for New Orders
Select how often you want Order Desk to download orders from Shift4Shop.
Folder for New Orders
Select the folder where newly imported orders from Shift4Shop should be placed.
For more information, see the Working with Folders guide.
Select the status of the orders to be imported.
Sync Tracking Numbers
If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to Shift4Shop automatically and update the orders there.
Use the Shift4Shop Invoice Prefix
Select to use the invoice prefix from Shift4Shop on your orders in Order Desk.
If you would rather manually import orders, you can do so by clicking the Import Recent Orders button.