Shift4Shop Integration

IN THIS GUIDE

Overview
Setup
Settings
Manual Imports

Overview

Order Desk can connect to your Shift4Shop (previously 3dcart) account and automatically download orders.

This guide explains how to set up and use the Shift4Shop integration in Order Desk.

Setup

In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable Shift4Shop.

Alternatively, search for Shift4Shop from the available integration search.

Enter your Shift4Shop shop URL and follow the login to Shift4Shop to give access to Order Desk.

Settings

Check for New Orders

Select how often you want Order Desk to download orders from Shift4Shop.

Folder for New Orders

Select the folder where newly imported orders from Shift4Shop should be placed.

For more information, see the Working with Folders guide.

Order Status

Select the status of the orders to be imported.

Sync Tracking Numbers

If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to Shift4Shop automatically and update the orders there.

Use the Shift4Shop Invoice Prefix

Select to use the invoice prefix from Shift4Shop on your orders in Order Desk.

Download Manufacturer Info

Include manufacturer details from Shift4Shop. Note that enabling this setting may impact the speed of your order imports.

Manual Imports

If you would rather manually import orders, you can do so by clicking the Import Recent Orders button.

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