3dcart Integration


Manual Imports


Order Desk can connect to your 3dcart account and automatically download orders.

This guide explains how to set up and use the 3dcart integration in Order Desk.


In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable 3dcart.

Enter your 3dcdart shop URL and follow login to 3cart to give access to Order Desk.

If you're having trouble finding your secure URL, please contact your rep from 3dcart. Order Desk support is not able to help with finding or resetting your 3dcart credentials, as they are created and provided by 3dcart.


Check for New Orders

Select how often you want Order Desk to download orders from 3dcart.

Folder for New Orders

Select the folder where newly imported orders from 3dcart should be placed.

For more information, see the Working with Folders guide.

Order Status

Select the status of the orders to be imported.

Sync Tracking Numbers

If the Sync Tracking Numbers setting is enabled, Order Desk will send the shipment information back to 3dcart automatically and update the orders there.

Use the 3dcart Invoice Prefix

Select to use the invoice prefix from 3dcart on your orders in Order Desk.

Manual Imports

If you would rather manually import orders, you can do so by clicking the Import Recent Orders button.

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