IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them to 4over for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart.
This guide explains how to set up and use the 4over integration.
To enable the integration, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the 4over integration.
Alternatively, search for 4over from the available integration search.
Enter your 4over credentials and click to connect.
Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by 4over.
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
Select whether your store connection is in Live mode or Test mode.
Payment Profile Token
Enter your Payment Profile Token from 4over when you switch to Live mode.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to 4over.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as 4over sends shipment details back.
Default Mail Class
Select the mail class you want 4over to use for your orders.
For more information on what these product settings within the 4over integration are for, please refer to the Print on Demand Product Settings guide.
Custom Details for 4over
For detailed instructions on how to use Order Desk with your Print on Demand orders, please read through the Print on Demand fulfillment guide.
The following fields can be set as variations or item metadata for each item in an order. If you are unsure if your products need any of these settings or you need to know what they are, please contact 4over for help with their product options.
|Field Name||Field Description|
|product_uuid|| Required. Set the product ID. If you do not know the product UUIDs you need, please contact 4over. Once you have the product UUIDs, use the Options Manager in Order Desk to find the rest of the product details needed for your inventory in Order Desk.
|runsize_uuid|| Required. Set the run size.
|turnaroundtime_uuid|| Required. Set the turnaround time.
|| Required. Set the color specs for the product.
|print_url||Link to your artwork file.|
|| Set options if necessary.
|sets||Defaults to 1. Set 0 if not a set.|
|dropship||Defaults to 1. Set 0 if not a dropship item.|
The following fields can be set as checkout data or order metadata to add or change the details that are sent to 4over about the order.
|Field Name||Field Description|
|ship_from_facility||Set the facility 4over should use for the order.|
|coupon_code||Set the coupon code if necessary.|
|skip_confirmation||Default is 1. Set 0 to not skip the confirmation.|
If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.
4over Options Manager
Your inventory items need to be set up with required UUID details for orders to properly submit to 4over. If you do not know the product UUIDs for the items you need to send to 4over, please contact 4over for help.
Once you have the product UUIDs, you can find the rest of the product information you will need by using the 4over Options Manager, which can be accessed from under the Custom Tools menu in the left sidebar.
From there, enter your product UUIDs to get the rest of the product information you will need to add to your inventory items in Order Desk. You will find the Runsize, Turn Around Time and Colorspec details, among others, for each product UUID from this page.