IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to CustomHappy for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart.
This guide explains how to set up and use the CustomHappy integration.
To connect to CustomHappy, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable CustomHappy.
Alternatively, search for CustomHappy from the available integrations search.
Enter the Customer ID provided to you by CustomHappy and click to connect.
To find your CustomHappy credentials, please contact your rep from CustomHappy. Order Desk support is not able to help with finding or resetting your CustomHappy credentials, as they are created and provided by CustomHappy.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to CustomHappy.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into after CustomHappy sends shipment details back to Order Desk.
Preparing Items for CustomHappy
Please work with your contact at CustomHappy to ensure they have your artwork and SKU list before you start sending orders to them. If this is not set up ahead of time with CustomHappy, your orders will be delayed.