Storefront Integration


Integration Settings
Manual Imports


Order Desk can connect to your Storefront (formerly AmeriCommerce) account and automatically download orders then send shipment details back as orders are fulfilled.

Please note that the integration will not reliably work on the Storefront Bronze plan. A Silver or higher plan is required so Order Desk can communicate with your store.

This guide explains how to set up and use the Storefront integration in Order Desk.


In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable Storefront.

Once enabled, enter your store's domain and Access Token and click to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by

Integration Settings

Once connected, you can set your integration preferences.

Check for New Orders

Select how often you want Order Desk to look for and download new orders from

Download These Orders

Select the types of orders you want Order Desk to download from

Folder for New Orders

Select the folder where newly imported orders from should be placed.

For more information, see the Working with Folders guide.

After Import, Set Status

Select the status you want updated at as orders are imported into Order Desk. 

Make sure to not set the same status as the Download These Orders setting. If the same status is selected, Order Desk will not be able to download any orders.

Our recommendation is to set Download These Orders to Pending Processing and set After Import, Set Status to Approved, Pending Shipping.

After Shipment, Set Status

Select the status you want updated at as orders have shipments added to them in Order Desk.

Sync Tracking Numbers

Enable if you want Order Desk to send shipment details back to as they are posted to orders in Order Desk.

Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from

Manual Imports

If you need to manually download orders, set the date from which you want Order Desk to start looking here and click to import.

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