SamCart Integration

IN THIS GUIDE

Overview
Setup
Integration Settings

Overview

Order Desk can connect to your SamCart account and download your orders.

This guide explains how to set up and use the SamCart integration in Order Desk.

Setup

To connect to the SamCart integration, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable SamCart.

Alternatively, search for SamCart from the available integration search.

Integration Settings

Once connected, set your SamCart preferences in the integration settings.

Order Download

Enable this setting for orders to automatically be downloaded into Order Desk as they are placed.

Orders are sent with a single product at a time and will be sent to Order Desk after the order has been placed. We won't be able to import historical orders.

Notify URL

The Notify URL option will only appear at certain subscription levels of SamCart accounts. For more information about SamCart's Notify URLs, please read their support article on the topic.

Set this URL as the Notify URL on any SamCart products that you want to have sent to Order Desk. The SamCart Notify URL must be set up with the Product Purchased trigger. This will send us separate notifications for every item on an order.

The order is considered imported when Order Desk receives the first notification. If you have any rules triggered by  When Order is Imported they will activate on only the first item notification received from SamCart. 

Because of this, you will need to use the  SamCart Order Completed event rather than the Order Imported event if you use rules to take actions on orders from SamCart as they come into Order Desk. This will ensure that orders with more than one item will be fully imported before the rule runs on them.

Folder for New Orders

Select the folder where newly imported orders from SamCart should be placed.

For more information, see the Working with Folders guide.

Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from SamCart.

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