BrightStores Integration

Order Desk can connect to your BrightStores account and automatically download orders then send shipment details back as orders are fulfilled.


Integration Settings
Manual Imports


In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable BrightStores.

Alternatively, search for BrightStores from the available integrations search.

Once enabled, enter your store's domain and API Token and click to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by BrightStores.

Integration Settings

Once connected, you can set your integration preferences.

Check for New Orders

Select how often you want Order Desk to look for and download new orders from BrightStores.

Download These Orders

Select the types of orders you want Order Desk to download from BrightStores.

Folder for New Orders

Select the folder where newly imported orders from BrightStores should be placed.

For more information, see the Working with Folders guide.

Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from BrightStores.

Inventory Location Filter

If you only want to download specific orders, you can use the Inventory Location Filter field to specify which ones you want. Enter multiple locations separated by a comma.

The inventory location name must match exactly as it is on your inventory items in Order Desk. When importing new orders from BrightStores, Order Desk will look at the SKUs on the items and compare to the SKUs in your inventory here. Any orders with items for a location that  isn't listed in this field will not be imported.

For this to work, your inventory must be added to Order Desk. The inventory Location should be set on each item. For details, please see How to Add Inventory and How to Store Extra Item Details.

Sync Tracking Numbers

Enable if you want Order Desk to send shipment details back to BrightStores as they are posted to orders in Order Desk.

Email Customer

Enable if you want BrightStores to email the customer a shipment notification as tracking is sent back on orders.

Sync Inventory

If you want Order Desk to sync your inventory availability back to BrightStores, enable the Sync Inventory setting. As inventory counts are updated here, Order Desk will pass those numbers back over to BrightStores.

If this setting is enabled, you will also need to tell BrightStores to track the inventory.

Download Product Images

Pulls the primary image for order items on import, setting them in the image field under the item metadata.

First Import Date

Select the starting date you'd like to import your orders from.

Check for Canceled Orders

Select to run a check every 24 hours for any orders that have been canceled within BrightStores.

If selected, you'll need to setup a rule to take action after an order has been canceled. 

Manual Imports

If you would rather manually import orders, you can do so by selecting a date from which to start downloading and clicking the Import Orders button.

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