BrightStores Integration


Integration Settings
Manual Imports


Order Desk can connect to your BrightStores account and automatically download orders then send shipment details back as orders are fulfilled.

This guide explains how to set up and use the BrightStores integration in Order Desk.


In Order Desk, click on Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable BrightStores.

Once enabled, enter your store's domain and API Token and click to connect.

Integration Settings

Once connected, you can set your integration preferences.

Check for New Orders

Select how often you want Order Desk to look for and download new orders from BrightStores.

BrightStores will send your last 50 orders every time it connects. If you often have more than 50 orders per hour, please contact Order Desk support.

Download These Orders

Select the types of orders you want Order Desk to download from BrightStores.

Folder for New Orders

Select the folder where newly imported orders from BrightStores should be placed.

For more information, see the Working with Folders guide.

Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from BrightStores.

Sync Tracking Numbers

Enable if you want Order Desk to send shipment details back to BrightStores as they are posted to orders in Order Desk.

Email Customer

Enable if you want BrightStores to email the customer a shipment notification as tracking is sent back on orders.

Manual Imports

If you need to manually download orders, set the date from which you want Order Desk to start looking here and click to import.

Still need help? Contact Us Contact Us