Category: Order Desk 101

How to Add an Item to an Order with a Rule

With Order Desk, you can set up a rule to add a new item to an order. This guide walks you through how to create...

Continue Reading ≫

How to Work with Shipments

Overview Shipments in Order Desk store tracking and shipping details for fulfilled orders. A shipment typically includes the tracking number, shipping carrier, shipping method, and...

Continue Reading ≫

Using Order Desk Without an Integration

If you’re interested in using Order Desk but we don’t offer an integration with the service you had in mind, it may still be possible...

Continue Reading ≫

Using Order Desk on Mobile Devices

Overview Order Desk is not intended to be used on mobile devices, as it was built with desktop browsers in mind. However, it is possible...

Continue Reading ≫

Store Settings

Store Settings is where you can manage general settings for your Order Desk account. These settings include emails used for customer facing notifications as well...

Continue Reading ≫

Quick Start: Overview

This guide covers some of the first steps you’ll need to take when setting up your Order Desk store. Before You Begin To help merchants...

Continue Reading ≫

Quick Start: Orders and Inventory

Working With Orders Whether or not you have enabled any integrations, to get started with Order Desk, you’ll need some orders. If you already have...

Continue Reading ≫

Quick Start: How Customizable is Order Desk Really?

Overview How customizable is Order Desk really? Well, in short, it’s really, really customizable! With Order Desk, you have the tools to think up and create ways...

Continue Reading ≫

Print on Demand Order Syncing

Overview Why won’t my print on demand order sync?I’m not sure if my order submitted; how can I tell?Why does it say print details are...

Continue Reading ≫

Print on Demand Integration Product Settings

Overview In several print on demand integrations, there are product settings under the Product Code Match section. In most cases, you will not need to use these...

Continue Reading ≫

Still didn't find what you were looking for? Reach out to our support team for help.