Mailer Integrations

Order Desk supports sending emails on behalf of stores. By default, these are typically sent via our servers. However, in some cases, you may want to use your preferred email services to send messages.

With mailer integrations, you can connect to your preferred email service provider via your standard login information for that service, then authorize Order Desk to send emails on your behalf.

Here is a list of the currently supported mailer integrations:

  • Gmail
  • Outlook

Enabling a mailer integration

To enable Order Desk to send emails via your preferred service, it's a simple as clicking the Set [Integration] As Default Mailer button within the integration settings:

Alternately, you can visit the store settings menu, then in the Email tab, Select your preferred integration in the dropdown menu under Send Email With Mailer Integration:


If there is an error sending an email after a mailer integration is set as the default option, it will not fall back on any other options and affected emails will simply not be sent.

Testing the connection

Within the integration settings page, you will see an option to Send Test Email:

This will send an email with predefined content to the email address associated with whichever address is currently logged into Order Desk, using the respective mailer integration.

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