Hive Technologies Integration

Order Desk can send orders directly to Hive then pull shipment details back into your orders here and send them to your shopping carts, if applicable.

Integration Setup

To enable the integration, click on the Manage Integrations link in the Integrations menu in the left sidebar. Under the Fulfillment tab, find and enable Hive.

Alternatively, search for Hive from the available integration search.

On the integration page, choose between a production and staging environment, then add your Hive access token to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Hive.

Settings

After Import, Move To

Select the folder orders should be moved to after they are sent to Hive from Order Desk. Typically this is set to Prepared, but any custom folder can be used.

After Shipment, Move To

Select the folder orders should be moved to when Hive sends tracking details back to Order Desk. Typically this is set to Closed, but any custom folder can be used.

Automatically Send Imported Orders to Hive Technologies

If you plan to automatically submit every order to Hive for fulfillment, you can enable this setting. All orders will be sent as they come in to Order Desk.

If you have any other fulfillment services or will have any orders you don't want to send to Hive, keep this disabled. Use rules to submit orders to the appropriate vendor or fulfillment service instead.

If Canceled, Move To

Select the folder orders should be moved to when they are cancelled through Hive.

Webhook URL

This is the URL that should be provided to your account manager at Hive as part of the connection process with Order Desk.

Product Settings

For more information on what these product settings in the Hive integration are for and how to use them, read the Fulfillment Integration Product Settings guide.