Zendesk Integration

IN THIS GUIDE

Overview
Setup
Settings

Overview

Order Desk can integrate with Zendesk to display customer purchase information from Order Desk within the Zendesk interface. This guide explains how to set up and use the Zendesk integration.

Setup

To enable the integration, click on Manage Integrations in the left sidebar. Under the Productivity tab, find and enable the Zendesk integration.

Settings

Setup Instructions

The Zendesk setup instructions will have you download the Order Desk app and upload it into Zendesk to secure the connection between the two applications.

After clicking Download App find the Order Desk application download in your computer's files. Then you can Upload and Install it as a Private App to Zendesk. If you have any issues with installing the app, please contact Zendesk support for further assistance.

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