> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/tools-and-productivity/melissa-integration.md).

# Melissa Integration

Order Desk can use [Melissa](https://www.melissa.com/) to check the validity of phone numbers on order information.

### Setup

To connect to Melissa from Order Desk, click on **Manage Integrations** in the left sidebar. Under the **Productivity** tab, look for and enable Melissa.

![](/files/d7f1tRUtdjcbEafEaGVP)

Enter your Melissa License Key into the Order Desk integration page, then click **Connect to Melissa**.

Make sure to use the “License Key Using Credits” and not the “License Key” from your Melissa account.

![](/files/3ISFDMyy5eTkfJwE7s29)

### Integration Settings

After entering your License Key, you can enable the Melissa connection with Order Desk.

![](/files/DENMbA2yklQ8H1nDr5iE)

#### Automatically Process Orders on Import

Selecting this will automatically check for valid phone numbers as orders import.

If left unchecked, you can [set up a rule](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) to validate phone numbers on the event of your choosing.


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