> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/tools-and-productivity/help-scout-integration.md).

# Help Scout Integration

[Help Scout](https://www.helpscout.com/) enables you to display customer purchase information next to your customers’ support emails. Please note, In order to use this integration you must have a paid Help Scout service.

### Setup

To enable Help Scout, click on **Manage Integrations** from the Integrations menu in the left sidebar. You will find it under the **Productivity** tab.

![](/files/02Elv04nhZXYrF7DZkbU)

Alternatively, search for Help Scout from the available integration search.

![](/files/FbShKErzC97c5k3NAn6e)

To connect your Help Scout account to Order Desk, you’ll need to begin set up *in* Help Scout by navigating to **Apps** and adding a custom app. Enter **Order Desk** as the app title and select **Dynamic Content**.

The **Callback URL** and **Signature** can be found on the setup page in Order Desk:

![](/files/aDy6qOrg78HyhtYPZ8jM)

**Please note:** Debug Mode must be off.


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