> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/tools-and-productivity/help-scout-integration.md).

# Help Scout Integration

[Help Scout](https://www.helpscout.com/) enables you to display customer purchase information next to your customers’ support emails. Please note, In order to use this integration you must have a paid Help Scout service.

### Setup

To enable Help Scout, click on **Manage Integrations** from the Integrations menu in the left sidebar. You will find it under the **Productivity** tab.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FsuuJD4EMYPcfBpa7bfRi%2Flegacy-56a4fd5b777a3cab6814.jpg?alt=media)

Alternatively, search for Help Scout from the available integration search.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FI8Gigk4lOoyPl4tanIAU%2Flegacy-29df164f66affe53b3b6.png?alt=media)

To connect your Help Scout account to Order Desk, you’ll need to begin set up *in* Help Scout by navigating to **Apps** and adding a custom app. Enter **Order Desk** as the app title and select **Dynamic Content**.

The **Callback URL** and **Signature** can be found on the setup page in Order Desk:

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F9Ex1bTVGQAHmlSFVcyt0%2Flegacy-4bf628a4ab3db8e4045f.png?alt=media)

**Please note:** Debug Mode must be off.


---

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