> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/shipping-services/legacy-shipstation-setting-up-a-custom-store.md).

# Legacy ShipStation – Setting up a Custom Store

This is a guide for our legacy ShipStation integration, which is no longer available to install. For an up-to-date guide on how to connect to ShipStation, please [go here](/integration-setup-guides/shipping-services/shipstation-integration-setup.md).

In order to allow Order Desk to send orders to ShipStation, you’ll need to set up a ShipStation Custom Store. This guide will walk you through that process.

If you have not yet enabled the **ShipStation** integration inside of Order Desk, click on **Manage Integrations** and enable ShipStation under the Shipping tab.

Now open up ShipStation in a new browser tab and login to your account. Click the **Settings** gear in the upper right corner of your ShipStation interface:

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Forzdax8HbLgFm7u7xtEq%2Flegacy-403486dc4120088ded4f.png?alt=media)

Then click **Selling Channels**

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FucaS4t842g8wkUA8XF6Q%2Flegacy-085d681d702a3ca9cb94.png?alt=media)

Click the green **Connect a Store or Marketplace** button

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F52MpNEDw8sLSoV1jBzjI%2Flegacy-b472beb278678b63d739.png?alt=media)

Enter the search text “custom” and select the **Custom Store** option. (If you are using FoxyCart, search for the FoxyCart option instead.)

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F0ZWRYzF1SEhj4MBewp4e%2Flegacy-1dcd032425760d158020.png?alt=media)

Now switch back to your Order Desk browser tab and copy the **Custom URL**, **Username**, and **Password** from Order Desk and enter these details on the ShipStation Custom Store connection page. (If you are using FoxyCart, this information will look a little different — just follow the instructions.)

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FGJwFAmgtGDGfiBU8bIyb%2Flegacy-5135473bfef2e505c5c5.png?alt=media)

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FwTPZJJVUn6ShMfFCK6mW%2Flegacy-efe3f41e5e662b8c5269.png?alt=media)

When finished, click **Connect**

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F35f0Y95assZ2lAFqZ7d8%2Flegacy-7be3f0a8c00a1faa1f3e.png?alt=media)

Now you can edit the new store settings in ShipStation. You can set a name like Order Desk. You may want to allow the store to **auto-update** periodically. Otherwise you’ll need to manually sync the store to download orders to ShipStation from Order Desk. You should not change the **Order Statuses** Order Desk supports the default values). Please leave the default marketplace notification settings in place so that ShipStation can send shipment notices to Order Desk.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FwWtRf1R4LOzhE6aGnL70%2Flegacy-1815d8a32a16ccbfb3e7.png?alt=media)

To check your new store and download any pending orders, please hold the mouse over the **Update** icon in the upper right corner and select your new marketplace.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FfvuAJkvJ9fdmmL9Q0s9b%2Flegacy-be1bf169d2267732af29.png?alt=media)

Your new orders will appear in ShipStation. Congratulations, you are connected!

### Related Articles

* Legacy ShipStation – Setup


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