> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/sales-channels/zazzle-integration.md).

# Zazzle Integration

Order Desk can connect to your [Zazzle](https://www.zazzle.com/) account and automatically download your orders.

### Setup

In Order Desk, click on **Manage Integrations** under the Integrations menu in the left sidebar. Under the **Shopping Carts** tab, find and enable Zazzle.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FJOFBKLx0LbLC6fagpqtD%2Flegacy-65a39b7f291bd5de12b3.png?alt=media)

Alternatively, search for Zazzle from the available integration search.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FJCQ1pINMUiRaUWTKzDXk%2Flegacy-64f471b3367adc84eab7.png?alt=media)

Once enabled, enter your Zazzle Vendor ID and Secret Key and click to connect.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fvo8yWne4phqGmRqOzYpo%2Flegacy-5d0c3b36548a849008ed.png?alt=media)

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Zazzle.

### Integration Settings

Once connected, you can set your integration preferences.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FECPG4P1IQoaUanxhFgmQ%2Flegacy-518241ef4d2a136eae5c.png?alt=media)

#### Check for New Orders

Select how often you want Order Desk to look for and download new orders from Zazzle.

#### Folder for New Orders

Select the folder where newly imported orders from Zazzle should be placed.

For more information, see the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide.

#### Default Label Type

Tell Zazzle which type of label you want to create for your orders. **Every Zazzle order must have a label printed by Zazzle.** See [Creating Labels](#creating-labels) for more information.

#### Auto Accept Orders

When Auto Accept is enabled, Order Desk will tell Zazzle when orders have been accepted. Accepted orders will be removed from the Zazzle New Orders list, making room for more orders to be downloaded.

#### Send Shipment Info

If you’re shipping Zazzle orders with your own carrier account, enable this setting to have Order Desk send shipment updates to Zazzle as soon as they’re added to your orders.

#### Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from Zazzle.

### Manual Imports

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FEE8yXiqy8vmoPua4Vrv2%2Flegacy-731212d74be2c3e4811a.png?alt=media)

If you need to manually download orders in bulk, click the **Import Orders** button to bring in your waiting Zazzle orders.

You can also import single orders by using the **Order ID** option.

### Order Import Log

If an order from your cart hasn't come into Order Desk, the **Order Import Log** is a good place to start. It shows recent import attempts, including which orders were imported or skipped and any skip reasons.

Learn how to use the log in the [How to Troubleshoot Missing Shopping Cart Orders](/guided-walkthroughs/integration-specific-walkthroughs/how-to-troubleshoot-missing-shopping-cart-orders.md) guide.

#### Creating Labels

The Zazzle integration requires you to generate Zazzle’s labels manually within Order Desk. For every order that is accepted, you must open the order and enter the weight and label type then click Create Label. **This is required for every Zazzle order.**

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FkHzvGwGBKXqbj39Yoze6%2Flegacy-f1a03af366c0d7cb0105.png?alt=media)


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