> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/sales-channels/veracore-supplier-integration.md).

# VeraCore Supplier Integration

Order Desk can connect to your [VeraCore Supplier](http://www.veracore.com/) account and automatically download orders. This integration allows you to download orders from VeraCore to have them fulfilled by another service.

This guide explains how to setup and use the VeraCore Supplier integration. If you’re looking for details about the VeraCore Fulfillment integration, [please see this guide](/integration-setup-guides/fulfillment-services/veracore-integration.md).

### Setup

To begin, click on **Manage Integrations** from the left sidebar in Order Desk. Under the **Shopping Carts** tab, find and click to enable VeraCore Supplier.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FQFwNSVfDASNoMEHynZFj%2Flegacy-2aa43f23ef1265f5cd2e.gif?alt=media)

Alternatively, search for VeraCore Supplier from the available integrations. Be sure to select VeraCore Supplier (also known as VeraCore Order Download), and not the primary VeraCore integration.

Enter your VeraCore credentials, then click the Connect button.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FkLQkeKN0PoouHMNBywxD%2Flegacy-b559ba1f30aa7b2b47f2.png?alt=media)

### Integration Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FTlJEnjpo2JHlbmj4shk9%2Flegacy-3b00f7304a73f2dc2d23.png?alt=media)

#### Check for New Orders

Select how often you want Order Desk to look for and download new orders from VeraCore Supplier.

#### Folders for New Orders

Choose the folder you want new Orders to be added to.

For more information, see the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide.

#### System ID Filter

In your order settings, you can enter one or more System ID. This is a 5-letter code which indicates the system that the order came from. Add this code to only download from systems that have this code in their list.

#### Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders imported from VeraCore Supplier.

#### Sync Tracking Numbers

If the **Sync Tracking Numbers** setting is enabled, Order Desk will send the shipment information back to VeraCore Supplier automatically and update the orders there.

#### Manually Import Orders

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FIbVZdkHkYD0LGJBbXtpD%2Flegacy-5f5f924a67934b355ab3.png?alt=media)

If you need to manually import orders, set the date from which you want Order Desk to start looking and click to import.

### Order Import Log

If an order from your cart hasn't come into Order Desk, the **Order Import Log** is a good place to start. It shows recent import attempts, including which orders were imported or skipped and any skip reasons.

Learn how to use the log in the [How to Troubleshoot Missing Shopping Cart Orders](/guided-walkthroughs/integration-specific-walkthroughs/how-to-troubleshoot-missing-shopping-cart-orders.md) guide.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.orderdesk.com/integration-setup-guides/sales-channels/veracore-supplier-integration.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.