> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/sales-channels/recurly-integration.md).

# Recurly Integration

Order Desk can connect to your [Recurly](https://recurly.com/) account and download your subscriptions.

### Setup

To connect to Recurly, click on **Manage Integrations** under the Integrations menu in the left sidebar. Under the **Shopping Carts** tab, find and enable Recurly.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F06DywxCvlSYp3FegBO2L%2Flegacy-cfe344a0ca079b320cc9.png?alt=media)

Once enabled, enter your Recurly subdomain and API Key then click to connect.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FZRUmXdNmzI9pQ0pX8tCx%2Flegacy-3500e60458f8649179e2.png?alt=media)

### Integration Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FVwkBeaFs4Tf7kpD6dD08%2Flegacy-fd600bc4dfbada5fa0f0.png?alt=media)

Once connected, you can set your integration preferences.

#### Check for New Orders

Select how often you want Order Desk to look for and download new orders from Recurly.

#### Folder for New Orders

Select the folder where newly imported orders from Recurly should be placed.

For more information, see the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide.

#### Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from Recurly.

#### Webhook Endpoint

The webhook endpoint is used to tell Order Desk when there is a new order in Recurly. Copy the URL and paste it in your Recurly admin so Order Desk will get these notifications.

#### Manual Imports

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FmlT4QgbfL3urdsTvJ454%2Flegacy-e09340293aaf849b79e0.png?alt=media)

If you need to manually download orders, click the Import button in the Recurly integration settings. This will download the most recent 200 orders.

### Order Import Log

If an order from your cart hasn't come into Order Desk, the **Order Import Log** is a good place to start. It shows recent import attempts, including which orders were imported or skipped and any skip reasons.

Learn how to use the log in the [How to Troubleshoot Missing Shopping Cart Orders](/guided-walkthroughs/integration-specific-walkthroughs/how-to-troubleshoot-missing-shopping-cart-orders.md) guide.


---

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