> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/sales-channels/miva-integration.md).

# Miva Integration

Order Desk can connect to your [Miva](https://www.miva.com/) account and automatically download orders then send shipment details back as orders are fulfilled.

### Setup

In Order Desk, click on **Manage Integrations** under the Integrations menu in the left sidebar. Under the **Shopping Carts** tab, find and enable Miva.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FA0vnFYF6kESPFLZJxRko%2Flegacy-ee3a5e4db9d2a3a86997.gif?alt=media)

Once enabled, enter your Miva credentials and connect the integration. If you’re not sure of any of these credentials, check with your Miva rep.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FR6i1smJZ4LhuUw53Y4vt%2Flegacy-1f41df2e7e8aee2390d9.png?alt=media)

### Integration Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FwzktVCAb1R5xaTeAkTo8%2Flegacy-60b15e366037eed64a4f.png?alt=media)

#### Check for New Orders

Select how often you want Order Desk to look for and download new orders from Miva.

#### Download Status

Choose the status of the orders you want to be downloaded from Miva into Order Desk.

#### Folder for New Orders

Select the folder where newly imported orders from Miva should be placed.

For more information, see the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide.

#### Sync Inventory

If you want Order Desk to sync your inventory availability back to Miva, enable the Sync Inventory setting. As inventory counts are updated here, Order Desk will pass those numbers back over to Miva.

#### Sync Tracking Numbers

Enable if you want Order Desk to send shipment details back to Miva as they are posted to orders in Order Desk.

#### Manual Imports

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FxNXTk7kQgkLhKbE7eSct%2Flegacy-279bdc4b56c05c8acaa3.png?alt=media)

If you need to manually download orders, set the date from which you want Order Desk to start looking and click to import.


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