> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/sales-channels/faire-integration.md). # Faire Integration Order Desk can connect to your [Faire](https://www.faire.com/) account and automatically download orders then send shipment details back as orders are fulfilled. ### Setup In Order Desk, click on **Manage Integrations** under the Integrations menu in the left sidebar. Under the **Shopping Carts** tab, find and enable Faire. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fqr5dOtPv9Tj0880hKP0n%2Flegacy-1cf622319d3e51fbe598.png?alt=media) Once enabled, enter your Faire Access Token to make the connection. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FEVXBWi1a5LQ4JPhczR8p%2Flegacy-4c7fc6d5b35f6b38cd36.png?alt=media) Please note that Order Desk isn’t able to help find or reset your credentials, as these can only be provided by Faire. ### Integration Settings Once connected, you can set your integration preferences. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/68de85b879a74e123b0cdf21/file-X1F6GgE1xG.png) #### Download These Orders Select the types of orders you want Order Desk to import from Faire. #### Check for New Orders Select how often you want Order Desk to look for and import new orders from Faire. #### Folder for New Orders Select the folder where newly imported orders from Faire should be placed. For more information, see the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide. #### Order Import Delay Choose a delay period between when an order is placed and when it gets imported into Order Desk. Once an order is created and ready to be imported, it won’t be downloaded until the delay time has passed. This gives you or the customer time to make any needed changes before the order is pulled in from Faire. #### Auto Accept Orders Enable this setting for Order Desk to send an order acceptance notice to Faire as each order is imported. #### Sync Tracking Numbers Enable this setting for Order Desk to send shipment details back to Faire as shipment information is added to orders in Order Desk. #### Sync Inventory Enable this setting for Order Desk to sync your inventory counts to Faire. #### Shop Currency Set your store’s currency here. #### Order Prefix If you need your order numbers from Faire to have a prefix added to them, set the prefix here. #### First Import Date Any orders placed before the date set here will not import into Order Desk. #### Country Filter If you only want to import orders being shipped to certain countries, set the two digit country codes in the country filter. Separate multiple country codes with a comma. For example, if you only want to import orders for the United States and Canada, add US, CA to this field. Any country not listed will be skipped. Leave this filter empty if you want to import all orders regardless of the shipping country. ### Manual Imports #### Manually Import Orders You can manually import orders from Faire at any time. You can import orders by **Date** if you need to bring in multiple orders, or by a specific **Order ID** if you only need to import one order. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FenlqwVDATuR4Pq7ilFIk%2Flegacy-2c6d2f04acde1052cc6f.png?alt=media) > **Tip: Importing Orders by Date** > > If Faire has a large number of orders in the selected date range, you may need to click the **Import** button a few times to bring them all in. #### Manually Import Inventory Items Order Desk can import your inventory items from Faire. To do this, click on the **Import Inventory Items Now** button. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FTzSil96pbnBJSM9xiHdH%2Flegacy-b359f46063126f776f7c.png?alt=media) Once imported, you can manage your inventory from Order Desk and add extra details to your items, among other features. For more details about the inventory features available to you in Order Desk, please read our [Inventory Items guide](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-details.md). ### Sending Additional Information to Faire #### Order Level Details The following details can be set as checkout data or order metadata to pass extra information about your orders back to Faire: | Field Name | Field Description | | ------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | faire\_ship\_after | Set the expected ship date for your orders here. Order Desk will pass this date to Faire when the order is accepted. You can enter a specific date like `2025-01-01` or a relative value such as `+2 days`. If left unset, Order Desk will automatically set the expected ship date to three days from the date the acceptance is sent. | If you are unfamiliar with checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.orderdesk.com/integration-setup-guides/sales-channels/faire-integration.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.