Order Desk can connect to your fabric account, formerly known as RevCascade, and automatically download orders, then send shipment details back as orders are fulfilled.
Setup
In Order Desk, click Manage Integrations under the Integrations menu in the left sidebar. Under the Shopping Carts tab, find and enable fabric.
Alternatively, search for fabric from the available integration search.
Once enabled, enter your fabric credentials and connect the integration.
Order Desk isn’t able to help find or reset your fabric credentials, as they can only be provided by the fabric team.
Integration Settings
Check for New Orders
Select how often you want Order Desk to look for and download new orders from fabric.
Download These Orders
Choose the status of the orders you want downloaded from fabric into Order Desk.
Auto Acknowledge
Enable this setting to have Order Desk automatically acknowledge orders in fabric when they are imported into Order Desk.
Sync Tracking Numbers
Enable this if you want Order Desk to send shipment details back to fabric as they are posted to orders in Order Desk.
Sync Inventory
If you want Order Desk to sync your inventory availability back to fabric, enable the Sync Inventory setting. As inventory counts are updated in Order Desk, those numbers will be passed back to fabric.
First Import Date
Set this as the first import date for your orders. Orders before this date will not be imported. You can use a date like YYYY-MM-DD or a variable date like -2weeks.
Manually Import Orders
You can manually import orders from fabric at any time. You can import orders by Date if you need to bring in multiple orders, or by a specific Order ID if you only need to import one order.
Tip: Importing Orders by Date
If fabric has a large number of orders in the selected date range, you may need to click the Import button a few times to bring them all in.