> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/sales-channels/bright-orders-integration.md).

# Bright Orders Integration

Order Desk can connect to your [Bright Orders](https://www.brightstores.com/bright-orders.html) account and automatically download orders then send shipment details back as orders are fulfilled.

### Setup

In Order Desk, click on **Manage Integrations** under the Integrations menu in the left sidebar. Under the **Shopping Carts** tab, find and enable Bright Orders.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F9Km9x6baDU6fdULPPU0a%2Flegacy-3a0e87dde55f82ce61c2.jpg?alt=media)

Alternatively, search for Bright Orders from the available integrations search.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FxQVh1cp9ZX8epejHsx5e%2Flegacy-e47ce827193d85563389.jpg?alt=media)

Once enabled, enter your store’s domain and API Token and click to connect.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FVZEh7IDdhiHu1Ci6rCUF%2Flegacy-1d7869a5a4c139fdc479.png?alt=media)

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by BrightStores.

#### Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FTcJYGim7GGH5gidVw7cd%2Flegacy-45f90f12601446f7c463.jpg?alt=media)

Once connected, you can set your integration preferences.

#### Check for New Orders

Select how often you want Order Desk to look for and download new orders from Bright Orders.

#### Download These Orders

Select the types of orders you want Order Desk to download from Bright Orders.

#### Folder for New Orders

Select the folder where newly imported orders from Bright Orders should be placed.

For more information, see the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide.

#### Sync Tracking Numbers

Enable this setting if you want Order Desk to send shipment details back to Bright Orders as they are added to your orders in Order Desk.

#### Send Email Confirmation

Enable if you want Bright Orders to email the customer a shipment notification as tracking is sent back on orders.

#### First Import Date

Any orders previous to the date set here will not import into Order Desk.

#### Order Prefix

If you need to, you can add a prefix of your choice that will be added to all orders downloaded from Bright Orders.

#### Store ID

To only import orders from specific Bright Orders stores, add the IDs here, separated by a comma.

#### Check for Canceled Orders

Select to run a check every 24 hours for any orders that have been canceled within Bright Orders.

#### Manually Import Orders

You can manually import orders from Bright Orders at any time. You can import recent orders in bulk, or import by a specific **Order ID** if you only need to import one order.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fdjqp1BdlY1KV2UAc0Fiu%2Flegacy-925b3d27d70a49f7aece.png?alt=media)

> **Tip: Advanced Download**
>
> If you want to import more orders from Bright Orders, you can use the Advanced Download option to paginate through the list of recent orders available to import.
>
> <img src="https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F2H2H501zeUFerSJoAg4u%2Flegacy-5a3e5607c6f9c9b544b4.gif?alt=media" alt="" data-size="original">

### Order Import Log

If an order from your cart hasn't come into Order Desk, the **Order Import Log** is a good place to start. It shows recent import attempts, including which orders were imported or skipped and any skip reasons.

Learn how to use the log in the [How to Troubleshoot Missing Shopping Cart Orders](/guided-walkthroughs/integration-specific-walkthroughs/how-to-troubleshoot-missing-shopping-cart-orders.md) guide.


---

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