> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/tribe-socks-integration.md).

# Tribe Socks Integration

Order Desk can submit your print on demand orders to [Tribe Socks](https://tribesocks.com/). As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.

### Setup

To connect to Tribe Socks, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, find and click to enable the Tribe Socks integration.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FAQnKHz7nrxzqs1pV7sQB%2Flegacy-3ab3013647bb55e53c20.png?alt=media)

Alternatively, search for Tribe Socks from the available integration search:

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FtdQ8mGSocacE3frTbyTZ%2Flegacy-9bbc044994c0fdf39aea.png?alt=media)

Once enabled, enter your Tribe Socks Customer ID and API Key to connect.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FKU6Ld2RHzz2QU2HfkCZt%2Flegacy-dcea9f96e49ab76665a1.png?alt=media)

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Tribe Socks.

### Integration Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fd6hWtSJs3XNG4DzeSvG8%2Flegacy-ae01d8e92da3ea86a278.png?alt=media)

Once connected, you will have a few settings where you can set your preferences for this integration.

#### Default Mail Class

Choose the mail class you want Tribe Socks to use for orders.

If you need to apply specific methods for certain orders, match your method names to their names in the [Shipping Class Match section](#shipping-class-match) below.

#### After Import, Move To

Select the folder you want orders to be moved into after they are sent to Tribe Socks.

If you want to use a custom folder, create your own from Store Settings. See the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information.

#### After Shipment, Move To

Select the folder you want orders to be moved into when Tribe Socks sends shipment details back into Order Desk.

#### Product Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FYeH6BvGgIS6g1BYxBYvF%2Flegacy-05147b3f2e9d52906447.png?alt=media)

For more information on what the product settings within the Tribe Socks integration do, please read the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide.

#### Shipping Class Match

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FNt2iSEh8hcQgYDY05VZV%2Flegacy-402060ceb3014f7d89d9.png?alt=media)

If the shipping methods you set up in your shopping cart(s) don’t match the shipping method names Tribe Socks uses, they won’t know what methods you intend for them to use. When this happens, the [default mail class applied above](#integration-settings) will be used instead for all of your orders.

To tell Tribe Socks what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the [shipping class match](/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md) guide.

### Sending Orders to Tribe Socks

Getting your orders ready to send to Tribe Socks will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide.

#### Preparing Your Items

The following fields can be set as variations or item metadata for each order item:

| Field Name        | Field Description                                                                                                                |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------- |
| print\_sku        | The Tribe Socks product code for the item.                                                                                       |
| print\_url        | Link to artwork file for the item. For multi-print items, use `print_url_1` through `print_url_4`.                               |
| size              | Set the size variant of the item being ordered.                                                                                  |
| color             | Set the color variant of the item being ordered.                                                                                 |
| design            | Set the design type if requested by Tribe Socks.                                                                                 |
| designer\_comment | Set the designer comment if requested by Tribe Socks.                                                                            |
| personalizations  | Set the personalization if requested by Tribe Socks.                                                                             |
| print\_preview    | Link to the preview of the final product. The thumbnail in the image field will be sent if print\_preview isn’t set on the item. |

#### Order Level Details

The following details can be submitted with an order as either checkout data or order metadata. If you have questions about these details please talk to Tribe Socks.

| Field Name    | Field Description                            |
| ------------- | -------------------------------------------- |
| ShippingLabel | Use to pass the URL for your shipping label. |

### Related Articles

* Print On Demand Fulfillment


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.orderdesk.com/integration-setup-guides/print-on-demand/tribe-socks-integration.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
