> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/savi-customs-integration.md).

# Savi Customs Integration

Order Desk can submit your print on demand orders to [Savi Customs](https://submfg.com/) . As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.

### Setup

To connect to Savi Customs, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, find and click to enable the Savi Customs integration.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FxtvEpzFus6ckOukHlv4U%2Flegacy-ac2f740694ddf8a04400.jpg?alt=media)

Alternatively, search for Savi Customs from the available integrations search.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FY6zuEdzkOJjkX6oX29ee%2Flegacy-72924ac95bded6706a14.png?alt=media)

Enter your Savi Customs **Vendor ID**, then click to connect:

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FjsoBVMPFfH2ZRG3tNMdj%2Flegacy-0a6e0b6237ee73767055.png?alt=media)

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Savi Customs.

### Integration Settings

Once connected, you will have a few settings where you can set your preferences for this integration.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F4CsKRN3ufGBUS93Kfiax%2Flegacy-9d418f6d67ec68790359.png?alt=media)

#### After Import, Move To

Select the folder you want orders to be moved into after they are sent to Savi Customs.

If you want to use a custom folder, create your own from Store Settings. See the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information.

#### After Shipment, Move To

Select the folder you want orders to be moved into when Savi Customs sends shipment details back into Order Desk.

#### Default Return Address

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FJgigJksVrhsqN6XUhYUm%2Flegacy-92ee3b1a7d88a86def3c.png?alt=media)

Set your default return address for Savi Customs to use on your order shipments.

If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and use a rule to set the return address on specific orders. If a return address is not added to the order, the default address set here in the Savi Customs settings will be used.

For information on adding additional return addresses and applying them to specific orders with a rule, read the [Store Settings](/guided-walkthroughs/using-order-desk/manage-store-settings.md#return-addresses) guide.

#### Product Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FP5FBX851DUwe0tjdaFXV%2Flegacy-3c0236197ccc901cd7ab.png?alt=media)

For more information on what the product settings within the Savi Customs integration do, please read the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide.

### Sending Orders to Savi Customs

Getting your orders ready to send to Savi Customs will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide.

#### Preparing Your Orders

The following details can be submitted for an order as either checkout data or order metadata.

| Field Name             | Field Description                                            |
| ---------------------- | ------------------------------------------------------------ |
| PoNumber               | Use to set the PO Number.                                    |
| PackingSlip            | URL for the packing slip you’d like included with the order. |
| ShippingLabel          | URL for the order’s shipping label.                          |
| ShippingAccount        | Use to set the shipping account number.                      |
| ShippingAccountZip     | Use to set the shipping account zip code.                    |
| ShippingAccountCountry | Use to set the shipping account country.                     |
| PreferredDeliveryDate  | Use to set the preferred delivery date for your order.       |

If you are unfamiliar with checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide.

#### Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

| Field Name           | Field Description                                                                                                      |
| -------------------- | ---------------------------------------------------------------------------------------------------------------------- |
| PrintSku             | Savi Customs’s product code/SKU for the item.                                                                          |
| PrintUrlx            | Link to your artwork file so Savi Customs can print it. Up to 5 (e.g. PrintUrl1, PrintUrl2).                           |
| PrintLocationx       | Location of the printed image on the item. Up to 5 (e.g. PrintLocation1, PrintLocation2). Value defaults to **Front**. |
| PrintPreviewx        | Preview for the image to be printed on the item. Up to 5 (e.g. PrintPreview1, PrintPreview2).                          |
| PrintType            | Sets print type. Value defaults to **sublimation**.                                                                    |
| Size                 | Item size.                                                                                                             |
| Color                | Item color.                                                                                                            |
| CustomText           | Use to pass custom text.                                                                                               |
| HtsCode              | Use to pass item hts code.                                                                                             |
| CountryOfOrigin      | Set country of origin.                                                                                                 |
| CustomsDeclaredValue | Set customes declared value.                                                                                           |
| Note                 | Use to pass internal note.                                                                                             |


---

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