> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/qualtry-integration.md).

# Qualtry Integration

Order Desk can submit your print on demand orders to [Qualtry](https://www.qualtry.com/). As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.

### Setup

To connect to Qualtry, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, find and click to enable the Qualtry integration.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FDRpDNXRwlUjWdOFPCcFo%2Flegacy-b837113ee39a41976ea2.png?alt=media)

Once enabled, enter your Qualtry Customer ID and click to connect.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FWl1wU6KAlKx4YVowJqBp%2Flegacy-f51eb2714025196ef160.png?alt=media)

To find your Qualtry credentials, please contact your rep from Qualtry. **Order Desk support is not able to help with finding or resetting your Qualtry credentials**, as they are created and provided by Qualtry.

### Integration Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FuBTRzPoYKtWq2xxEkRCd%2Flegacy-e2e7c837f66279d3ed1e.png?alt=media)

Once connected, you will have a few settings where you can set your preferences for this integration.

#### After Import, Move To

Select the folder you want orders to be moved into after they are sent to Qualtry.

If you want to use a custom folder, create your own from Store Settings. See the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information.

#### After Shipment, Move To

Select the folder you want orders to be moved into when Qualtry sends shipment details back into Order Desk.

#### Product Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FtLLdKYaKQzzSmZLAiO61%2Flegacy-62e743ba2f8586b0ab42.png?alt=media)

For more information on what the product settings within the Qualtry integration do, please read the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide.

### Sending Orders to Qualtry

Getting your orders ready to send to Qualtry will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide.

#### Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

| Field Name | Value                                |
| ---------- | ------------------------------------ |
| print\_sku | Qualtry’s product code for the item. |
| print\_url | Link to the artwork file.            |
| size       | Size variant of the item.            |
| color      | Color variant of the item.           |

#### Preparing Embroidery Items

The following fields are for embroidery items being sent to Qualtry.

| Field Name      | Value                                    |
| --------------- | ---------------------------------------- |
| thread\_color   | Set the thread color for the embroidery. |
| personalization | Add the personalized text.               |
| font            | Set the font for the embroidery.         |

#### Preparing Your Orders

The following fields can be set as checkout data or order metadata to specify what gets sent to Qualtry.

| Field Name | Field Value                      |
| ---------- | -------------------------------- |
| rush       | Send as a rush order to Qualtry. |

If you are unfamiliar with checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide.

### Related Articles

* Print On Demand Fulfillment


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