> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/printway-integration.md). # Printway Integration Order Desk can submit your print on demand orders to Printway. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart. ### Setup To connect to Printway, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, find and click to enable the Printway integration. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FWYZqjlRZwdU6D3mRbbrS%2Flegacy-48be0d47e6bd7952d8fd.jpg?alt=media) Alternatively, search for Printway from the available integrations search. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FhR8hCcr7EaRLB7cBiTli%2Flegacy-09a3f890b631746ece55.jpg?alt=media) Enter your Printway credentials, then click to connect: ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F6aEJunP01d1cIPIPwi5b%2Flegacy-3245172f3368d3b09312.png?alt=media) Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Printway. ### Integration Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FXdWVwIhui4aqcQOOuWY9%2Flegacy-2ca5d01d1713acad0836.png?alt=media) Once connected, you will have a few settings where you can set your preferences for this integration. #### Default Mail Class Choose the mail class you want Printway to use for orders. If you need to apply specific methods for certain orders, match your method names to their names in the [Shipping Class Match section](#shipping-class-match) below. #### After Import, Move To Select the folder you want orders to be moved into after they are sent to Printway. If you want to use a custom folder, create your own from Store Settings. See the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information. #### After Shipment, Move To Select the folder you want orders to be moved into when Printway sends shipment details back into Order Desk. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FbadfvMRrEuQQus0yAhD9%2Flegacy-d8741168315d9cd1c145.jpg?alt=media) For more information on what the product settings within the Printway integration do, please read the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide. #### Shipping Class Match ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FbioUbeHyN9ho9OM70Xs1%2Flegacy-547a2e9e8f6eea01440f.jpg?alt=media) If the shipping methods you set up in your shopping cart(s) don’t match the shipping method names Printway uses, they won’t know what methods you intend for them to use. When this happens, the [default mail class applied above](#integration-settings) will be used instead for all of your orders. To tell Printway what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the [shipping class match](/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md) guide. ### Sending Orders to Printway Getting your orders ready to send to Printway will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide. If you are unfamiliar with checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide. #### Preparing Your Items The following fields can be set as variations or item metadata for each order item. | Field Name | Field Description | | ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | print\_sku | Printway’s product code/SKU for the item. **Required**. | | print\_url\_\* | Link to your artwork file so Printway can print it. For an item with two prints, use **print\_url\_1** and **print\_url\_2**. | | print\_location\_\* | Sets the location of the print. For an item with two prints, use **print\_location\_1** for *front* and **print\_location\_2** for *back* to correspond with the print\_urls. Default is *front*. | | variant\_note | Adds a note to the item. | | MockupURL | Link to a mockup of the print. | | MadeInLocation | Location where the item is made. | --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.orderdesk.com/integration-setup-guides/print-on-demand/printway-integration.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.