> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/printops-integration.md). # PrintOps Integration Order Desk can submit your print on demand orders to [PrintOps](https://printops.com/). As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart. ### Setup To connect to PrintOps, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, find and click to enable the PrintOps integration. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FGxz1BEKBycPLX1ORtkXw%2Flegacy-16b6e7ab737a03df3883.jpg?alt=media) Alternatively, search for PrintOps from the available integrations search. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FQGm38Y34g17LNeZJcKMF%2Flegacy-d9faed2882768d200388.png?alt=media) Enter your PrintOps API Key, then click to connect. Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by PrintOps.Before connecting your PrintOps integration in Order Desk, you’ll need to ensure that you have confirmed your email and entered a credit card at PrintOps. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FZGml0yJVPMGc5FGCoa9B%2Flegacy-4d19227efc22093f83aa.png?alt=media) If you have multiple PrintOps stores, you’ll be able to select which store you’d like to use for your connection. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FcWyjXV0ECxS5pDXFJ0l1%2Flegacy-0ccfa031395d91000e33.gif?alt=media) ### Integration Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FXWrSla1lddGSnUNQmmBP%2Flegacy-80a8249a59580465e580.png?alt=media) Once connected, you will have a few settings where you can set your preferences for this integration. #### PrintOps Help ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FI5DwrLQzDcyAKP8a3maD%2Flegacy-4ae99d93aeddf7485ee5.gif?alt=media) Select *Need help getting started?* to access helpful resources for using PrintOps. #### PrintOps Store Name Shows the name of the PrintOps store that you selected to connected to Order Desk when the integration was enabled. #### Default Mail Class Choose the mail class you want PrintOps to use for orders. If you need to apply specific methods for certain orders, match your method names to their names in the [Shipping Class Match section](#shipping-class-match) below. #### After Import, Move To Select the folder you want orders to be moved into after they are successfully sent to PrintOps. You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information. #### After Shipment, Move To Select the folder you want orders to be moved into after PrintOps sends shipment details back to Order Desk. #### If Canceled, Move To Select the folder you want orders to be moved into if they are canceled. #### Secret Webhook Key Optional field for your PrintOps Webhook Key. If added, Order Desk will use it to validate the webhook notifications we receive from PrintOps, which adds additional security to your account. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FSJqTafODXBTKfLggMqAi%2Flegacy-52aeb335a6521e2f7857.png?alt=media) For more information on what the product settings within the PrintOps integration do, please read the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide. #### Shipping Class Match ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FvhoBRJagtYQegMTfA2kg%2Flegacy-ee2241e245070833a4c3.png?alt=media) If the shipping methods you set up in your shopping cart(s) don’t match the shipping method names PrintOps uses, they won’t know what methods you intend for them to use. When this happens, the [default mail class applied above](#integration-settings) will be used instead for all of your orders. To tell PrintOps what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the [shipping class match](/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md) guide. ### Sending Orders to PrintOps Getting your orders ready to send to PrintOps will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide. #### Preparing Your Items The following fields can be set as variations or item metadata for each order item. | Field Name | Field Description | | --------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | print\_sku | PrintOps’s product code/SKU for the item. | | print\_url | Link to your artwork file so PrintOps can print it on your item. This field is not needed if your product has already been added directly to your PrintOps account. | | print\_filename | If your artwork has been provided to PrintOps in advance via Dropbox, use this field to pass the name of the file instead of a public link via the print\_url field. | --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.orderdesk.com/integration-setup-guides/print-on-demand/printops-integration.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.