Order Desk can send your print-on-demand orders directly to Pictorem. As Pictorem fulfills your orders, shipment details will automatically be pulled back into Order Desk and sent to the original shopping cart when your store is set up to do so.
Setup
To connect to Pictorem, click Manage Integrations in the left sidebar. Under the Print on Demand tab, find and enable the Pictorem integration.
You can also search for Pictorem using the available integration search.
Enter your Pictorem API Key, then click Connect.
Note: Order Desk can’t find or reset your Pictorem credentials. You’ll need to get them directly from the Pictorem team.
Integration Settings
Once you’re connected, you can adjust the following settings for the integration.
After Import, Move To
Select the folder where orders should be moved after they’re successfully sent to Pictorem.
To use a custom folder, create one from your Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder where orders should be moved when Pictorem sends shipment details back to Order Desk.
If Canceled, Move To
Select the folder where orders should be moved if they’re canceled in Pictorem.
Product Code Builder
Click this button to open Pictorem’s Product Code Builder. From there, you can select your preferred product options, and Pictorem will generate a code you can copy and use as the print_sku in Order Desk.
Product Settings
For details about what the Pictorem product settings do and how to use them, see the Print on Demand Product Settings guide.
Sending Orders to Pictorem
Preparing orders for Pictorem takes some initial setup. For a detailed walkthrough of using Order Desk with print-on-demand orders, see the Print on Demand Fulfillment guide.
Preparing Your Orders
You can set the following field as checkout data or order metadata on each order.
| Field Name | Description |
|---|---|
| note | Add any notes or comments you want to send with the order. |
If checkout data is new to you, see the How to Work with Checkout Data guide.
Preparing Your Items
You can set the following fields as variations or item metadata on each order item. These fields tell Pictorem which catalog item to use and which artwork file to print.
| Field Name | Description |
|---|---|
| print_sku | Required. The Pictorem product code or SKU for the item. |
| print_url | A link to the artwork file Pictorem should print. |
| collection_id | The unique ID for the collection associated with the item. |
| note | Any notes you want to send with the item. |
| border_color | The custom border color you want to send to Pictorem. |
Rules Reference
Along with the general rule events and actions available in Order Desk, Pictorem has several integration-specific events and actions. You won’t find these on the integration settings page. Instead, you can access them through the Rule Builder.
If you’re new to rules in Order Desk, start with the How to Work with Rules guide.
Rule Events
The following events are specific to Pictorem. To find them, search for Pictorem in the Event dropdown in the Rule Builder.
| Event | Description |
|---|---|
| Order Canceled at Pictorem | Runs after an order is successfully canceled at Pictorem. |
| Order Scheduled to Pictorem | Runs as soon as an order is scheduled to be sent from Order Desk to Pictorem. Use this when you need to take action on the order at that point. |
| After Order Submitted to Pictorem | Runs after an order is successfully submitted to Pictorem. |
| Before Order Submitted to Pictorem | Runs just before an order is sent from Order Desk to Pictorem. Use this when you need to make last-minute updates before submission. |
| Order Not Submitted to Pictorem Because of Invalid SKU | Runs when an order can’t be submitted because one or more SKUs aren’t valid in Pictorem. |
| Order Not Submitted to Pictorem Because of General Error | Runs when a general error prevents an order from being submitted to Pictorem. |
| Order Not Submitted to Pictorem Because of No Products Available | Runs when an order can’t be submitted because no valid products were found. |
Rule Actions
Pictorem also has an integration-specific rule action. To find it, search for Pictorem in the Actions dropdown.
| Action | Description |
|---|---|
| Submit Order to Pictorem | Sends an order from Order Desk to Pictorem. |