> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/monster-digital-integration.md). # Monster Digital Integration Order Desk can pull your print on demand orders in from your shopping cart(s), sync your print details into them, and then submit them to [Monster Digital](http://monsterdigital.biz/) (also known as [TSC Miami](https://tscmiami.com/)). As Monster Digital fulfills the orders, the shipment details will be pulled back into Order Desk and sent back to the original shopping cart if your store is set up for it. ### Setup To connect to your Monster Digital account, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, look for and enable the Monster Digital integration. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F1LARWsjwnNV4zYXw7RQa%2Flegacy-985e4f40dfed4dbc90be.png?alt=media) Alternatively, search for Monster Digital from the available integrations search. Once enabled, enter your Monster Digital API credentials. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F5AalpSwZDEvWPRrQLY8s%2Flegacy-fafec12775eb15f5d4b1.png?alt=media) To find your Monster Digital credentials, please contact your rep from Monster Digital. **Order Desk support is not able to help with finding or resetting your Monster Digital credentials**, as they are created and provided by Monster Digital. ### Integration Settings Once connected, you’ll have some integration settings to adjust per your preferences. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FbOfSEhh887xBBeE1g9aK%2Flegacy-35cb5533c4458a6bfff8.png?alt=media) #### Mode Set your connection to Live or Test mode. #### Default Shipping Class Select your preferred shipping class. The shipping method selected will be used for all orders sent to Monster Digital unless, where different, the shipping method on the order matches Monster Digital’s method name exactly. If you need Monster Digital to use a specific shipping method on an order by order basis rather than defaulting to the settings here, set your preferences in the [Shipping Class Match](#shipping-class-match) section. #### After Import, Move To The folder set here is where orders will move after they are successfully sent to Monster Digital. You can choose the default Prepared folder for this, or create your own folders in your Store Settings. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information. #### After Shipment, Move To The folder set here is where orders will move after Monster Digital sends back fulfillment and tracking details. #### If Canceled, Move To The folder the order should be moved to if canceled at Monster Digital. #### Default Return Address Set the default return address that Monster Digital should use on your shipments. If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the Monster Digital settings will be used. For information on adding additional return addresses and applying them to specific orders with a rule, read the [Store Settings](/guided-walkthroughs/using-order-desk/manage-store-settings.md#return-addresses) guide. #### Default Packing Slip Logo If using Monster Digital’s supplied packing slips, add a link to your logo here. This can be changed on a per order basis, [details below](#preparing-your-orders). #### Packing Slip Text URL 1 & 2 If using Monster Digital’s supplied packing slips, add two links for images to be included for text areas on the packing slip. This can be changed on a per order basis, [details below](#preparing-your-orders). #### Send Customer Email Address to Monster Digital If you would like the customer’s email address to be sent with the order details, select this option. #### Sync Inventory If you would like Monster Digital to send inventory reports to Order Desk, enable this setting. If enabled, your stock counts will be pulled into Order Desk on the interval selected in the next setting. Because Monster Digital is a print on demand integration, the inventory updates will be based on the manufacturer SKU rather than your own item SKUs. When Monster Digital is enabled on your Order Desk store, you will see this **Manufacturer SKU** field on your inventory items, where you can set the Monster Digital SKU (the print\_sku): ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FDZECWTrdMEaZmkFRStr8%2Flegacy-a8431f87596f8fcfd45b.png?alt=media) Currently this field is only used for inventory syncing purposes. Please continue to use the Code/SKU field for your own unique item SKUs, and set the print\_sku as a custom item metadata or variation field to submit your orders to Monster Digital. #### Sync Interval If **Sync Inventory** is enabled, select the interval you would like Order Desk to pull in inventory updates from Monster Digital. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F31S3Ga70KJtKh8L5AQqg%2Flegacy-b2baf6df9627cafcbce9.png?alt=media) For more information on what the product settings within the Monster Digital integration do, please read the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide. #### Shipping Class Match ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FIxa7vVsnNU1GLmQf3zB6%2Flegacy-b8caca0e430175247433.png?alt=media) If the shipping methods you set up in your shopping cart(s) don’t match the shipping method names Monster Digital uses, they won’t know what methods you intend for them to use. When this happens, the [default mail classes applied above](#integration-settings) will be used instead for all of your orders. To tell Monster Digital what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the [shipping class match](/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md) guide. ### Custom Details for Monster Digital Getting your orders ready to send to Monster Digital will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide. #### Preparing Your Orders The following fields can be set as checkout data or order metadata to specify what gets sent to Monster Digital: | **Field Name** | **Field Description** | | ---------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | SalesChannel | The name of the sales channel associated with your order (e.g., Amazon, TikTok). | | ShippingLabel | URL of the shipping label if sending your own to Monster Digital. | | PackingSlip | URL for the PDF to be used as the packing slip for the order. Details [here](/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-pdf-files-for-order-documents.md). | | ShippingAccountNumber | The FedEx/UPS account number that the shipment will be billed to; only specify this when you want Monster Digital to bill shipments to a 3rd party account. | | ShippingAccountZipCode | The billing zip code associated with the FedEx/UPS account number specified in the ShippingAccountNumber field. Only set this when you want Monster Digital to bill shipments to a 3rd party account. | | PackingSlipLogo | If different from the default setting, URL of your logo if you want Monster Digital to use their packing slip. | | PackingSlipURL1 | If different from the default setting, URL for first section of text for the packing slip if using Monster Digital’s packing slip. | | PackingSlipURL2 | If different from the default setting, URL for second section of text for the packing slip if using Monster Digital’s packing slip. | | OriginalSourceID | If sending a reprint, you must enter the original order ID in this field. | | ExtraQualityCare | Set to TRUE to to flag order for Monster Digital to pay special attention to the order’s print quality. Default is FALSE. | | bagsticker\_binid | Set the unique ID for a shipping bag sticker if directed to do so by Monster Digital. | | bagsticker\_preview | URL of your preview image file for a shipping bag sticker. Required if using the bagsticker\_binid field. | | insert\_binid\_1 | Set the unique ID for the shipping package insert if directed to do so by Monster Digital. Format as insert\_binid\_1 and insert\_binid\_2 if sending two. | | insert\_preview\_1 | Set the unique ID for the shipping package insert if directed to do so by Monster Digital. Format as insert\_binid\_1 and insert\_binid\_2 if sending two. | | printed\_insert\_1 | URL of your 4×6 custom printed insert artwork file. Must be PDF format. Format as printed\_insert\_1 and printed\_insert\_2 if sending two. | | StoreId | Use a custom store ID for a specific order. | | IOSS\_Number | Use to set IOSS number on a per-order basis. If no value is set, the default will be the IOSS number in your [Store Settings](/guided-walkthroughs/using-order-desk/manage-store-settings.md). | | IOSS\_CountryCode | The two digit country code associated with your IOSS number. | | VAT\_Number | Use to set the VAT number. | | VAT\_CountryCode | The two digit country code associated with your Vat number. | | TrackingNumber | The tracking number associated with the shipping label. This is required if the `ShippingLabel` field is set. | | RushProcessing | If you want an order to go through rush processing in Monster Digital, set a value of `1` in this field. | If you are unfamiliar with checkout data, please read the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide. #### Preparing Your Items The following fields can be set as variations or item metadata for each order item. Replace the “x” with a value specified in the table, i.e. print\_url\_1 or print\_url\_2. | **Field Name** | **Field Description** | | ------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | print\_sku | Monster Digital’s SKU for the blank garment. You can pass the full `SKU-COLOR-SIZE` format here, or just send the SKU (first 3 digits) and use the **Color** and **Size** fields to build the full value automatically. | | partner\_sku | Your internal SKU for the product. | | size | The size of the item being printed. If provided, it will be used when building the `print_sku`. | | color | The color of the item being printed. If provided, it will be used when building the `print_sku`. | | print\_url\_1 | URL to your artwork file. JPG and PNG formats only. For multi-print items, use up to **5** fields: `print_url_1` through `print_url_5`. | | print\_type\_1 | The print type for the artwork. Default is **DigitalPrint**. Other supported types are: `DigitalPrint` `DtfPrint` `Mug` `VinylSticker` `DtfNeckLabel` For multi-print items, use `print_type_1` through `print_type_5` to match each artwork file. | | print\_location\_1 | Required for DigitalPrint. Use one of the following codes to tell Monster where to place each print: `CF` – Front `FB` – Back `LC` – Left Chest `BN` – Back Neck `LS` – Left Sleeve `RS` – Right Sleeve `LFL` – Left Front Leg (shorts) `RFL` – Right Front Leg (shorts) `LBL` – Left Back Leg (shorts) `RBL` – Right Back Leg (shorts) For multi-print items, use `print_location_1` through `print_location_5`. | | print\_preview\_1 | URL to the preview image. If `print_preview_1` is not set, the item’s main image will be used. Use up to 5 fields: `print_preview_1` through `print_preview_5`. | | file\_extension\_1 | (Optional) If your file service does not show file extensions (e.g. Google Drive), specify the extension here. Use `file_extension_1` through `file_extension_5` as needed. | | use\_underbase\_1 | (Optional) Monster defaults to using underbase for dark garments. You can override this by setting **yes** or **no**. Use `use_underbase_1` through `use_underbase_5`. | | print\_width\_1 | (Optional) Target width in inches for the printed design. The artwork will be scaled to this width. | | print\_height\_1 | (Optional) Target height in inches for the printed design. The artwork will be scaled to this height. | | top\_offset\_1 | (Optional) Offset in inches from the collar where the design should start. If not set, Monster will use their standard offset. | | necklabel\_binid | ID for the neck label to be used. Provided by Monster Digital if applicable. | | necklabel\_preview | Preview image for the neck label. Required if using `necklabel_binid`. | | hangtag\_binid\_x | ID for the hang tag to be used. Provided by Monster Digital if applicable. `x` can be a value from 1 to 3. | | hangtag\_preview\_x | Preview image for the hang tag. Required if using `hangtag_binid`. `x` can be a value from 1 to 3. | | sticker\_binid\_x | ID for the sticker to be used. Provided by Monster Digital if applicable. `x` can be a value from 1 to 3. | | sticker\_preview\_x | Preview image for the sticker. Required if using `sticker_binid`. `x` can be a value from 1 to 3. | | font\_name\_1 | (Optional) Font used for DTF neck label size, content, and COO text. Use `font_name_1` through `font_name_5`. | | font\_color\_1 | (Optional) Font color in hex format (e.g. `#000000`). Use `font_color_1` through `font_color_5`. | | gift\_note | Text to include as a gift note for this item. | #### Preparing Reprint Orders In addition to the print details, the following fields must be set as variations or item metadata for **each order item** in a reprint order. If any item is missing this data the order will not be accepted at Monster Digital. | Field Name | Field Description | | --------------- | --------------------------------------------------------------------------------- | | reprint\_reason | If a reprint is required, include the reason with this setting. | | reprint\_images | If a reprint is required, include comma separated urls here for the proof images. | --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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