> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/instafreshener-integration.md). # Instafreshener Integration Order Desk can submit your print on demand orders to [Instafreshener](https://www.instafreshener.com/). When Instafreshener fulfills your orders, the shipment info will be pulled back into Order Desk automatically and sent back to the original shopping cart, if your store is set up for this. ### Setup To connect to your Instafreshener account, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, look for and enable the Instafreshener integration. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/5c9b95402c7d3a1544616b06/file-rFyJbUculF.png) **NOTE** To connect your Order Desk store to Instafreshener, you’ll first need to reach out to Instafreshener so they can approve your store and provide you with a **Customer ID**. This approval must be completed before you can access the integration settings in Order Desk. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/691b331b8b6f7c1521dd7e85/file-5X2KxDlaQi.png) Let your Instafreshener representative know you want to enable the Order Desk integration for your store. Once they set things up on their end, they’ll give you the right **Customer ID** to use for the connection. Enter your **Customer ID** on the settings page and click **Connect** to finish the setup. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/691b3384487e915c15d0eda7/file-QlHjP9HnlX.png) ### Integration Settings ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/5dfa6ee52c7d3a7e9ae5497c/file-moewpEKJAs.png) Once connected, you can set your preferences for this integration in the Basic Settings. #### After Import, Move To Choose the folder where orders should be moved to after they are successfully sent to Instafreshener. You can choose the default Prepared folder for this, or create your own folders in your Store Settings. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information. #### After Shipment, Move To Choose the folder where orders should be moved to as Instafreshener sends tracking details back. #### Default Shipping Class Choose the shipping class you want Instafreshener to use for your orders. If you need to set a different method on certain orders, [use a rule](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) to set either First or Priority as the shipping method on the order. #### Product Settings ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/5c9b957f2c7d3a1544616b0d/file-41x7xAHhfc.png) For more information on what the product settings within the Instafreshener integration do, please read the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide. ### Sending Orders to Instafreshener Getting your orders ready to send to Instafreshener will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide. #### Preparing Your Items The following fields can be set as variations or item metadata for each order item. | Field Name | Field Description | | ------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | | print\_sku | The Instafreshener part number for the product being ordered. | | print\_url\_1 | **Required.** Link to your publicly accessible artwork file for printing. This will be your primary artwork file. | | print\_url\_2 | Link to your second print file. This will be placed on the second side of the item. Usually used with Air Fresheners, Ornaments and 2-Sided Aluminum Key Tags. | | print\_url\_3 | Link to an additional artwork file. Only provide this link if Instafreshener asks you to do so. | | print\_url\_4 | Link to an additional artwork file. Only provide this link if Instafreshener asks you to do so. | --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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