> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/fiberart-integration.md).

# FiberArt Integration

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to [FiberArt](https://fiberart.com/) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.

### Setup

To enable the integration, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, find and enable the FiberArt integration.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F8zX9iDSwxXVqvo1Y27Vr%2Flegacy-4aee214aaf51bb863efa.png?alt=media)

Alternatively, search for FiberArt from the available integrations search.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F0VKSxE37WJvax5WgWJRu%2Flegacy-521d1bb905fe8b8464ad.png?alt=media)

Enter the credentials supplied to you by FiberArt and click to connect.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fq9jNtFftaISRnWkKdOjL%2Flegacy-8ef08866126b484e602b.png?alt=media)

To find your FiberArt credentials, please contact your rep from FiberArt. **Order Desk support is not able to help with finding or resetting your** **FiberArt** **credentials**, as they are created and provided by FiberArt.

### Integration Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FeTgKJWQiIJS9cCeIliVw%2Flegacy-d404338b1823d572501b.png?alt=media)

Once connected, you’ll have some shipment and integration settings to adjust per your preferences.

#### After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to FiberArt.

You can use one of the default folders already in your store or create your own. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information.

#### After Shipment, Move To

Select the folder you want orders to be moved into when FiberArt sends tracking details back.

#### Shipping Account

Enter the shipping account number you want FiberArt to use for your shipments.

#### Product Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FpmbPrZv3SV4W708TYN5S%2Flegacy-aa62ab831f44b0aa1067.png?alt=media)

For more information on what these product settings within the FiberArt integration are for, please refer to the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide.

### Sending Orders to FiberArt

Getting your orders ready to send to FiberArt will take some set up time. For a detailed walkthrough of how to use Order Desk with your Print on Demand orders, please read through our [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide.

#### Preparing Your Orders

The following details can be submitted for an order as either checkout data or order metadata:

| Field Name      | Field Description                                                                                                                                                                            |
| --------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| PackingSlip     | URL for the PDF to be included as the packing slip with the order. Details [here](/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-pdf-files-for-order-documents.md). |
| ShippingAccount | Set this to send a shipping account number to FiberArt on an order by order basis. This will override the default [Shipping Account](#shipping-account) set in the integration settings.     |

If you are unfamiliar with checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide.

#### Preparing Your Items

You can send your items for printing at FiberArt in one of two ways:

#### 1. Pre-saved Items

If your products are already set up in FiberArt as finished items, you can use the same FiberArt SKUs on your cart products. Order Desk will use the matching SKUs to order the right items in FiberArt automatically.

#### 2. Print on Demand

If your products are not pre-saved in FiberArt and you need to send artwork for printing, you can pass print details with each order item. The following fields can be set as item variations or item metadata:

| Field Name | Field Description                                     |
| ---------- | ----------------------------------------------------- |
| print\_sku | The FiberArt product code for the item being ordered. |
| print\_url | Link to the artwork file.                             |


---

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