> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/print-on-demand/decoplate-integration.md). # DecoPlate Integration Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to [DecoPlate](https://deco-plate.com/) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it. ### Setup To connect to your DecoPlate account, click on **Manage Integrations** in the left sidebar. Under the **Print on Demand** tab, look for and enable the DecoPlate integration. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/5ce5bb352c7d3a48c6be8e90/file-vER3UYUrwr.png) Once enabled, enter your provided PK Number, your last name and your company name. ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/5ce5bb402c7d3a48c6be8e93/file-oAhoiah9H8.png) Your last name and company name must be an exact match for what is on file with DecoPlate. If you need to find your DecoPlate credentials, please contact your rep from DecoPlate. **Order Desk support is not able to help with finding or resetting your DecoPlate credentials**, as they are created and provided by DecoPlate. ### Integration Settings ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/5ce5bb6b04286340b8fa7417/file-x1OsuSqtT0.png) Once connected, you’ll have some shipment and integration settings to adjust per your preferences. #### After Import, Move To Select the folder you want orders to be moved into after they are successfully sent to DecoPlate. You can use one of the default folders already in your store or create your own. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information. #### After Shipment, Move To Select the folder you want orders to be moved into as DecoPlate sends shipments back to Order Desk. #### Vendor Email Address Please provide your email address for DecoPlate. #### Notification URL Give this notification URL to DecoPlate. They will use it to connect to your Order Desk account and send shipment details back to your orders automatically. Let them know this is for Order Desk so they can set up the right notification. #### Product Settings ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/5f21c9ac2c7d3a10cbab8510/file-NZtrYdMQ1f.png) For more information on what these product settings within the Decoplate integration are for, please refer to the [**Print on Demand Product Settings**](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide. #### Shipping Class Match ![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/69027efb47d190250c883953/file-U4NB0Eazmu.png) The shipping methods that you have set up in your shopping cart(s) may not match the methods that Decoplate uses. To make sure your shipping preferences are sent through to Decoplate with each order, match your methods to theirs in the shipping class match feature. To learn in more detail about how to set up your shipping class matches, see the [**shipping class match**](/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md) guide. ### Sending Orders To DecoPlate Getting your orders ready to send to DecoPlate takes some setup time. For a detailed walkthrough of how to use Order Desk with your print on demand orders, please take a few moments to read through the [Print on Demand Fulfillment](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md) guide. #### Preparing Your Orders The following fields can be set as either checkout data or order metadata. | Field Name | Field Value | | --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | PackingSlip | URL for the PDF to be included as the packing slip with the order. Details [here](/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-pdf-files-for-order-documents.md). | | PackingSlip2 | Second PDF file to be sent with order. Can be used for a Gift Note or a pre-printed shipping label. | | Notes | Use this field to send order notes to DecoPlate. | | ShippingAccount | Send a shipping account number to DecoPlate with an order. | | ShippingZip | Send the zip code for the shipping account number. This field is required if using **ShippingAccount**. | | ShippingName | This field must be populated with the carrier/service code for the order using one of the following carrier/service codes exactly as they appear below: fedex\_2day fedex\_express\_saver fedex\_ground fedex\_ground\_international fedex\_home\_delivery fedex\_standard\_overnight ups\_2nd\_day\_air ups\_3\_day\_select ups\_ground usps\_priority\_mail Any shipping service selected here will be charged to DecoPlate’s shipping account – and the additional shipping cost will be added to your order for billing by Decoplate. When using this field, make sure that the **ShippingAccount** and **ShippingZip** fields aren’t also set on your orders. | | Rush | Set to 1 if you would like to add the Rush service to your order. | If you are unfamiliar with checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide. #### Preparing Your Items The following fields can be set as variations or item metadata for each order item. | Field Name | Field Value | | ---------- | --------------------------------------------------------------------------------------------------------------------------------------------------------- | | print\_url | Link to your artwork file created according to DecoPlate’s specifications. Must be a JPG file. | | print\_sku | DecoPlate’s product code. Available list of print\_skus can be found by clicking **View Available Products** at the top of the integration settings page. | --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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