> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/payment-gateways/braintree-integration.md).

# Braintree Integration

Order Desk can connect to [Braintree](https://www.braintreepayments.com/) to allow you to process refunds on your orders from within Order Desk.

### Setup

To connect to Braintree, click on the **Manage Integrations** link in the left sidebar and under the **Gateways** tab find and enable the Braintree integration.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FM4oo2TZkZbQh3onMOqLE%2Flegacy-6b57153bc6ff1d28add1.png?alt=media)

Once enabled, enter your **Braintree Merchant ID, Public Key, and Private Key**:

To find your Braintree credentials, please contact your rep from Braintree. **Order Desk support is not able to help with finding or resetting your Braintree credentials**, as they are created and provided by Braintree.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fag7o6YyVua4tOLWWpVoT%2Flegacy-ae53bfea3168e6bd47f6.png?alt=media)

#### Processing Servers

Set your environment to Production or Sandbox (Test)

#### Default Payment Status

Use to select the default status of payments captured with Braintree. Typically the default payment status is **Captured**..

### Refunding Braintree Payments Manually

As long as an order has a Braintree Transaction ID as the processor response, the option to process a full or partial refund can be found on the order details page.

Add the amount to be refunded for the order and click the Refund button:

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FEUHjykMXCtzguBQb7F1Z%2Flegacy-9d5701ba7e72eba3bcd4.png?alt=media)

### Using Braintree with Rules

In the Rule Builder, search the event and action dropdown menus for your Braintree options:

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F72eNj9W49oaEAvrLdZb5%2Flegacy-77e85a3bea6fda301259.png?alt=media)

If you are unfamiliar with how to use the Rule Builder, please refer to the [How to Work with Rules guide](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) for more information.


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