> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/wics-integration.md).

# WICS Integration

Order Desk can send your orders directly to [**WICS**](https://davanti-wics.com/en/solutions/wics-wms/) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s), if your store is set up for it.

### Setup

To connect to **WICS**, click on the **Manage Integrations** link in the left sidebar and under the **Fulfillment** tab find and enable the **WICS** integration.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FDVYbD5NfCS0vPP97SNox%2Flegacy-14d2784e9630dcff7509.png?alt=media)

Alternatively, search for **WICS** from the available integration search.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fj3gboaXQqJrjgrfjnqjC%2Flegacy-332eec462d406f5958e7.png?alt=media)

Once enabled, enter your WICS **API Key** and **API Secret** on the next page and click **Connect**:

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F6Gch6KQ8v6hj0T1J7qM5%2Flegacy-c5d14caa7dfd923fea4a.png?alt=media)

**NOTE**

Order Desk isn’t able to help find or reset your credentials, as they can only be provided by WICS.

### Integration Settings

After you have connected the integration, you can apply any necessary details or preferences to the settings.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FhbgIiDcLagATjd1GfJOn%2Flegacy-2165e1fc057d10cee8d2.png?alt=media)

#### Environment

Choose whether to connect to the **Production** (live orders) or **Staging** (test) environment.

#### After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to **WICS**.

You can use one of the default folders already in your store or create your own. Read the [**Working with Folders**](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information.

#### After Shipment, Move To

Select the folder you want orders to be moved into as **WICS** sends shipment details back to Order Desk.

### Inventory Management Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FUHaPzSXQ1G6E7Ml6VGYy%2Flegacy-4dd715786b3fb38ff41d.png?alt=media)

#### Sync Inventory

Enable if you want us to regularly download your stock counts from WICS into Order Desk.

For more information, see the [**How to Work with Inventory Counts**](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-quantities.md#send-counts-tofrom-order-desk) guide.

#### Sync Update Interval

If **Sync Inventory** is enabled, you can use this to choose how often you want Order Desk to check WICS for inventory updates.

### Product Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F4paXhL4tCvfClTxAwkWP%2Flegacy-759c539f5d871e4c2e25.png?alt=media)

For an explanation of how to use the product settings in this integration, see the [**Fulfillment Integration Product Settings**](/integration-setup-guides/fulfillment-services/fulfillment-integration-product-settings.md) guide.

### Custom Order and Item Details

You can add extra details to your orders or order items to control what gets sent to WICS.

#### Order Level Details

The following fields can be added as checkout data or order metadata to be passed through to WICS on a per order basis:

| Field Name | Field Description                                                                                                                                                        |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| priority   | Optional Pass the order priority here. You can pass this as a number from 1 to 3, where 1 = High, 2 = Medium, and 3 = Low. You can also pass it as High, Medium, or Low. |

If you are unfamiliar with checkout data, see the [**How to Work with Checkout Data**](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide.

#### Item Level Details

The following can be set as item metadata or variations on the items in your orders.

| Field Name      | Field Description                                                                      |
| --------------- | -------------------------------------------------------------------------------------- |
| reference\_text | Optional Use this field to send any extra notes or identifiers to WICS with each item. |

If you are unfamiliar with how to add item metadata or variations to your items in Order Desk, see the [**How to Work with Inventory Details**](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-details.md#store-extra-item-details-in-order-desk) guide.


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