> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/red-stag-fulfillment-integration.md). # Red Stag Fulfillment Integration Order Desk can send orders directly to [Red Stag Fulfillment](https://redstagfulfillment.com/) then pull shipment details back into your orders here and send them to your shopping carts, if applicable. ### Setup To enable the integration, click on the **Manage Integrations** link in the Integrations menu in the left sidebar. Under the **Fulfillment** tab, find and enable Red Stag Fulfillment. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FXpptldvQLWMkuAnrB2Yu%2Flegacy-a7bd219b6851d192df72.png?alt=media) Alternatively, search for Red Stag Fulfillment from the available integration search. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FqjRLuCYZntbiuOlcdA0l%2Flegacy-40546e21dbcaf52881f2.png?alt=media) On the integration page, choose your preferred Environment (Production or Staging) and add your Red Stag Fulfillment username and password to connect. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FsBgqdo1NAhwsZKjJ1AlF%2Flegacy-de443190d318b5285e5d.png?alt=media) Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Red Stag Fulfillment. ### Integration Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FK8qlbgKiIzwaqwOX97cs%2Flegacy-b83dd3d89df5469abf23.png?alt=media) #### Environment Displays the current environment for your Red Stag integration, as selected on the connection page. #### Default Mail Class Choose the *default* mail class you want to use for your orders. This shipping class will be used for any orders sent to Red Stag that aren’t mapped to one of the mail classes they use. To set up more than one shipping method, scroll down to the [Shipping Class Match](#shipping-class-match) section for instructions. #### After Import, Move To Select the folder orders should be moved to after they are sent to Red Stag from Order Desk. Typically this is set to Prepared, but any [custom folder](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) can be used. #### After Shipment, Move To Select the folder orders should be moved to when Red Stag sends tracking details back to Order Desk. Typically this is set to Closed, but any [custom folder](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) can be used. #### Notification URL Give this Notification URL to your account rep at Red Stag Fulfillment so Order Desk can pull your shipment and tracking details back into your orders here and, if applicable, send them back to your shopping cart. #### Request Insurance Enable this to flag your orders for insurance. Please talk to your contact at Red Stag Fulfillment for your options and for more information. #### Enable Saturday Delivery Enable this to flag your orders for Saturday delivery. Please talk to your contact at Red Stag Fulfillment for more information. #### Automatically Send Imported Orders to Red Stag Fulfillment If you plan to automatically submit *every* order to Red Stag for fulfillment, you can enable this setting. All orders will be sent as they come in to Order Desk. If you have any other fulfillment services or will have any orders you *don’t* want to send to Red Stag, keep this disabled. Use [rules](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) to submit orders to the appropriate vendor or fulfillment service instead. #### Inventory Syncing ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FPlTqLd4padXJLOHJFpxY%2Flegacy-ba4a1797038efbb53161.png?alt=media) #### Sync Inventory If you would like Red Stag Fulfillment to send inventory reports to Order Desk, enable this setting. If enabled, your stock counts will be pulled into Order Desk on the interval selected in the next setting. #### Sync Update Interval If Sync Inventory is enabled, select the interval you would like Order Desk to pull in inventory updates from Red Stag. Options are Every Day, Every 8 Hours, Every 6 Hours, Every 4 Hours, Every 2 Hours, Every Hour and Every 15 Minutes. #### Inventory Location Name By default, inventory updates will add Red Stag Fulfillment as the location name on each item updated. If you would like to override this to use a different name, add that here. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FdKqlWhmZzEWIU892idoD%2Flegacy-009fe411cbdd83acbcb1.png?alt=media) For more information on what these product settings in the Red Stag Fulfillment integration are for and how to use them, read the [Fulfillment Integration Product Settings](/integration-setup-guides/fulfillment-services/fulfillment-integration-product-settings.md) guide. #### Shipping Class Match ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F9MPb1YRL4WZgvlnSs1I7%2Flegacy-ca4d040bbf8111a26f66.png?alt=media) Use the shipping class match feature to match as many different shipping methods as you offer to the specific shipping classes that Red Stag Fulfillment uses to ensure your customers are getting the closest shipping option to what they selected at checkout. For information on how to set up your shipping preferences, please see the [shipping class match](/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md) guide. ### Special Features If you need to send special instructions or messages with your orders to Red Stag Fulfillment, these fields can be set on a per order basis as either checkout data or metadata values. For more information on what each field means, please talk to Red Stag Fulfillment. | CustomGreeting | Use CustomGreeting as checkout/metadata value to send message with order. | | ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | OrderNote | Use OrderNote as checkout/metadata value to send message with order. | | SignatureRequired | Set value to adult, any or direct. If “adult” then the package(s) will be shipped with the Adult Signature Required option (21 years or older). If “any” then the package(s) will be shipped with the “Direct” signature required (recipient of any age). The value “default” may be used to defer to the default based on carrier service type. If not specified will default to “default” for HazMat orders or “none” for others. | | OverBox | Set value to 1 to use, otherwise leave blank. | | RequestedShipDate | Set value to requested ship date. Format must be YYYY-MM-DD. | | DelayedShipDate | Set value to delayed ship date. Format must be YYYY-MM-DD. | | HoldIndefinitely | Set value to 1 to use, otherwise leave blank. | Checkout Data can be found in the upper right corner of the order details page: ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FQSnV2rk0KPDKtPAqKuI2%2Flegacy-dcae30d447d77d3b481f.png?alt=media) Or it can be applied as order metadata with a [rule](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md). --- # Agent Instructions This documentation is published with GitBook. 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