> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/packiyo-integration.md).

# Packiyo Integration

Order Desk can send orders directly to [Packiyo](https://www.packiyo.com/) then pull shipment details back into your orders here and send them to your shopping carts, if applicable.

### Setup

To enable the integration, click on the **Manage Integrations** link in the Integrations menu in the left sidebar. Under the **Fulfillment** tab, find and enable Packiyo.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fkvdcy8oMv3ljEvWQaZkk%2Flegacy-f2588a6bad8288105e0c.jpg?alt=media)

Alternatively, search for Packiyo from the available integration search.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FY5ElGcd253JGZKoycpEe%2Flegacy-9b72c0cd71a0c614ac96.png?alt=media)

On the integration page, add your Base URL, Token and Customer ID to connect.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FyYOLHU3tIRYyT1Dz1NvI%2Flegacy-754981e835e29abb862d.png?alt=media)

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Packiyo.

### Integration Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fegg9k9RprzS6eWFBxHFV%2Flegacy-e5c16d9b5a019cecfaf9.png?alt=media)

#### Packiyo Help

Click *Need Help Getting Started?* for access to helpful resources for using Packiyo.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FKAO36DCqUTA0wZEMfKSG%2Flegacy-542c9c980d0716c98430.gif?alt=media)

#### Automatically Send Imported Orders to Packiyo

If you plan to automatically submit *every* order to Packiyo for fulfillment, you can enable this setting. All orders will be sent as they come in to Order Desk.

If you have any other fulfillment services or will have any orders you *don’t* want to send to Packiyo, keep this disabled. Use [rules](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) to submit orders to the appropriate vendor or fulfillment service instead.

#### After Import, Move To

Select the folder orders should be moved to after they are sent to Packiyo from Order Desk. Typically this is set to Prepared, but any [custom folder](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) can be used.

#### After Shipment, Move To

Select the folder orders should be moved to when Packiyo sends tracking details back to Order Desk.

#### If Canceled Move To

Choose the folder where orders should be moved to if they are canceled at Packiyo.

#### Webhook URL

You will need to set this webhook URL in your Packiyo account for Order Desk to download your shipment notifications and sync inventory stock counts.

#### Inventory Management

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fdht9gGCHe7nzs7vAE9mO%2Flegacy-d062d5daff81c901f72f.png?alt=media)

#### Sync Inventory

Enable this setting to download inventory stock counts from Packiyo as they are updated.

#### Inventory Location Name

If you want to set a specific inventory location name for the products you have at Packiyo, set that name here. As Packiyo sends back stock reports, your custom name will be added as the location.

#### Inventory Source

Select the stock level you want Order Desk to use for syncing inventory.

#### Download Products

Click this to pull your inventory data from Packiyo into Order Desk. This is useful in cases where you want to manually download stock counts from Packiyo at any point in time.

#### Create Products from Inventory at Packiyo

Click this button to create inventory items in Packiyo based on your Order Desk inventory.

#### Product Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FEy46X9pQoCMqXYKBLanB%2Flegacy-1b90b5e1966c01247f72.png?alt=media)

For more information on what these product settings in the Packiyo integration are for and how to use them, read the [Fulfillment Integration Product Settings](/integration-setup-guides/fulfillment-services/fulfillment-integration-product-settings.md) guide.

### Sending Orders to Packiyo

#### Preparing Your Orders

The following fields can be set as checkout data or order metadata to specify what gets sent to Packiyo:

| Field Name     | Field Description                               |
| -------------- | ----------------------------------------------- |
| LatestShipDate | Use to set the latest ship date for your order. |
| tags           | Use this field to pass order tags.              |

If you are unfamiliar with checkout data, please read the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide.

#### Item Details

The following fields can be set as variations or item metadata for each item in an order.

| Field Name | Field Description                                       |
| ---------- | ------------------------------------------------------- |
| width      | Width of the order item.                                |
| height     | Height of the order item.                               |
| length     | Length of the order item.                               |
| barcode    | Use this field to pass the URL for your item’s barcode. |
| hs\_code   | Use this field to pass the item’s HS Code.              |


---

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