> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/logistech-solutions-integration.md). # Logistech Solutions Integration Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to [Logistech Solutions](https://www.webcommercefulfillment.com/) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it. ### Setup To connect to Logistech, click on the **Manage Integrations** link in the left sidebar and under the **Fulfillment** tab find and enable the Logistech integration. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FkwDtcML0LFaL17HKhlJb%2Flegacy-9aaf1f71e27a46e10078.png?alt=media) Alternatively, search for Logistech Solutions from the available integrations search: ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FBrNdVLgQo6beF3qjqeNZ%2Flegacy-e25ef51023e3314d9069.png?alt=media) Give the provided webhook URL to your Logistech customer service representative so Order Desk can receive shipment information from Logistech. Enter your Logistech credentials to finish the connection. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FEjtgVRYju9eeus4Lhqkk%2Flegacy-a39d08836656434c39de.png?alt=media) ### Integration Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FzkAfo0gQNd4DN4D2jev1%2Flegacy-710c7c915998d84fe990.png?alt=media) After you have connected the integration, you can apply any necessary details or preferences to the settings. #### Environment Select the environment your connection should be in, Live or Test. #### Default Mail Class Choose the mail class you want Logistech to use for your orders. If you need to apply specific methods for certain orders, match your method names to the names Logistech uses in the [Shipping Class Match section](#shipping-class-match) below. #### After Import, Move To Select the folder you want orders to be moved into after they are successfully sent to Logistech. You can use one of the default folders already in your store or create your own. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information. #### After Shipment, Move To Select the folder you want orders to be moved into as Logistech sends shipment details back to Order Desk. #### Notification URL If you skipped this step when connecting the integration, give this webhook Notification URL to your Logistech customer service representative. This is necessary for Logistech to be able to send shipment notifications back into your orders in Order Desk. #### Inventory Syncing ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FxWFE0RsYULxsHTFR8WIC%2Flegacy-05958499092498cb0283.png?alt=media) #### Sync Inventory Enable if you want your inventory stock counts to be pulled in from Logistech. For more information, see the [How to Work with Inventory Counts](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-quantities.md#send-counts-tofrom-order-desk) guide. #### Sync Update Interval If Sync Inventory is enabled, choose how often you want Order Desk to check Logistech for inventory updates. #### Inventory Location Name If you want to set a specific inventory location name for the products you have at Logistech, set that name here. As Logistech sends back reports, your custom name will be added as the location. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FXjJp7zNy948BF1i44LqK%2Flegacy-dde9fa31cf62b30768dc.png?alt=media) For more information on what these product settings in the Logistech integration are for and how to use them, read the [Fulfillment Integration Product Settings](/integration-setup-guides/fulfillment-services/fulfillment-integration-product-settings.md) guide. #### Shipping Class Match ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FzmWTcqfMglJETworfXid%2Flegacy-f21832b132773f49cf88.png?alt=media) If the shipping methods you set up in your shopping cart(s) don’t match the shipping method names Logistech uses, they won’t know what methods you intend for them to use. When this happens, the [default mail classes applied above](#integration-settings) will be used instead for all of your orders. To tell Logistech what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the [shipping class match](/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md) guide. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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