> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/fulfillify-integration.md). # Fulfillify Integration Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to [Fulfillif](http://www.fulfillify.com/) y for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it. ### Setup To connect to Fulfillify, click on the **Manage Integrations** link in the left sidebar and under the **Fulfillment** tab find and enable the Fulfillify integration. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FJNemqB3YkjPndMBfj9U5%2Flegacy-7d8d8aefba11214bd16b.png?alt=media) Alternatively, search for Fulfillify from the available integration search. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FzFk0rzrOUxMFDiQhBwJq%2Flegacy-33c5087a4761673dbf50.png?alt=media) Enter your Fulfillify API Key and click to connect. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FGcAVt5sKgS6bz4GZqtrx%2Flegacy-065771e717933037aeda.png?alt=media) ### Integration Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F96IfLh52mGWr0AGqqhPz%2Flegacy-2de02220ae3e8b197414.png?alt=media) After you have connected the integration, you can apply any necessary details or preferences to the settings. #### After Import, Move To Select the folder you want orders to be moved into after they are successfully sent to Fulfillify. You can use one of the default folders already in your store or create your own. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information. #### After Shipment, Move To Select the folder you want orders to be moved into as Fulfillify sends shipment details back to Order Desk. #### If Canceled, Move To Select the folder you want orders to be moved into if they are cancelled at Fulfillify. #### Automatically Check For Shipments Select this option to have Order Desk automatically check for shipments at Fulfillify every 3 hours. #### Order Prefix If you need to add a prefix to your orders as they are downloaded to Order Desk, set that here. #### Inventory Management Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fx99VmZUDtMs4JQjXakZY%2Flegacy-dbb97656d7d7b32220e3.png?alt=media) #### Sync Inventory Enable if you want your inventory stock counts to be pulled in from Fulfillify. For more information, see the [How to Work with Inventory Counts](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-quantities.md#send-counts-tofrom-order-desk) guide. #### Sync Interval If Sync Inventory is enabled, choose how often you want Order Desk to check Fulfillify for inventory updates. #### Inventory Location Name If you want to set a specific inventory location name for the products you have at Fulfillify, set that name here. As Fulfillify sends back reports, your custom name will be added as the location. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FWoZZV8vzVYhJxh3rzYkk%2Flegacy-88beaeb6c8818d4fb0f2.png?alt=media) For more information on what these product settings in the Fulfillify integration are for and how to use them, read the [Fulfillment Integration Product Settings](/integration-setup-guides/fulfillment-services/fulfillment-integration-product-settings.md) guide. ### Sending Orders to Fulfillify #### Order Level Details The following details can be submitted with an order as either checkout data or order metadata. For more information on what each field means, please talk to Fulfillify. | Field Name | Field Description | | ---------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | ShipReference1-3 | Send through shipping reference information by setting ShipReference1, ShipReference2 and/or ShipReference3. | | PackingSlip | URL for the PDF to be included as the packing slip with the order. Details [here](/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-pdf-files-for-order-documents.md). | | PackingSlipFtp | If your packing slip will be sent using FTP, add a value of 1 in this field. | | ShippingLabel | URL for the PDF to be included as the shipping label with the order. Details [here](/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-pdf-files-for-order-documents.md). | | ShippingLabelFtp | If your shipping label will be sent using FTP, add a value of 1 in this field. | | ReturnLabel | URL for the PDF to be included as the return label with the order. Details [here](/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-pdf-files-for-order-documents.md). | | ReturnLabelFtp | If your return label will be sent using FTP, add a value of 1 in this field. | | ChannelReference | Adds a reference value to the order that is passed along to Fulfillify. | | Origin | Send through origin details to Fulfillify | For more information on checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide. #### Item Level Details The following can be set as item metadata or variations on the items in your orders. | Field Name | Field Description | | ----------- | --------------------------------------------------------------------------------------------------------------------- | | ItemMessage | Set a custom message to be sent along with your items. Each individual item field can have its own ItemMessage field. | | LotNo | Lot number for the individual item. | If you are unfamiliar with how to add item metadata or variations to your items in Order Desk, see the [How to Work with Inventory Details](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-details.md#store-extra-item-details-in-order-desk) guide. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.orderdesk.com/integration-setup-guides/fulfillment-services/fulfillify-integration.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.