> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/flexport-integration.md).

# Flexport Integration

Order Desk can send orders directly to [Flexport](https://www.flexport.com/) then pull shipment details back into your orders here and send them to your shopping carts, if applicable.

### Setup

To connect to Flexport, click on the **Manage Integrations** link in the left sidebar and under the **Fulfillment** tab find and enable the Flexport integration.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/654d493e00e96206bf000e9f/file-RCYWl8MDIh.png)

Alternatively, search for Flexport from the available integrations search.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/697bd9dcc47e1ab014db99b3/file-YyTGub3ts6.png)

Once enabled, click **Connect To Flexport** to finish connecting your integration.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/57b0032590336059d4edf94f/images/664bc81328c1653589f3961b/file-C0lZL9wd5m.png)

### Integration Settings

After you have connected the integration, you can apply any necessary details or preferences to the settings.

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fss2vJYli4kuAfWnV1C9n%2Flegacy-bab72a09c78c35810b3e.png?alt=media)

#### Flexport Help

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FEKS5gPeGRuRl9LcDU8qU%2Flegacy-f8083c4dec7304d85785.gif?alt=media)

Select *Need Help Getting Started?* to access helpful resources for using Flexport.

#### After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Flexport.

You can use one of the default folders already in your store or create your own. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information.

#### After Shipment, Move To

Select the folder you want orders to be moved into as Flexport sends shipment details back to Order Desk.

#### If Canceled, Move To

Select the folder you want orders to be moved into if they are canceled at Flexport.

For more information, see the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide.

#### Inventory Management Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FcrTwP4qv4DxBBEV266S5%2Flegacy-96af5a654970286118fc.png?alt=media)

#### Sync Inventory

Enable if you want your inventory stock counts to be pulled in from Flexport.

For more information, see the [How to Work with Inventory Counts](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-quantities.md#send-counts-tofrom-order-desk) guide.

#### Sync Update Interval

If **Sync Inventory** is enabled, choose how often you want Order Desk to check Flexport for inventory updates.

#### Inventory Location Name

Use to choose a specific inventory location to sync from (if using multiple fulfillment methods).

#### Product Settings

![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fu3drdP0oCvYcPg6TUmKj%2Flegacy-7a59f659adc0c9826ada.png?alt=media)

For more information on what these product settings within the Flexport integration are for, please refer to the [Print on Demand Product Settings](/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md) guide.

### Sending Orders to Flexport

Specific data can be sent to Flexport at the Order and Item level.

#### Order Level Details

The following fields can be added as checkout data or order metadata to be passed through to Flexport on an order by order basis:

| Field Name          | Field Description                                                                                                                                                                     |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| subscription\_order | Use this field with a value of **1** for subscription orders.                                                                                                                         |
| ship\_method        | Use to set the shipment method for your order. The default is the shipping method that has been set on the order at creation or import. If no method is set, default is **Standard**. |
| order\_source       | Use to set order source. Default is **WEBSITE**.                                                                                                                                      |
| packing\_slip       | Use to set the packing slip URL.                                                                                                                                                      |

If you are unfamiliar with checkout data, see the [How to Work with Checkout Data](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) guide.

#### Preparing Your Items

The following fields can be set as variations or item metadata for each order item.

| Field Name  | Field Description                                                                                                                                                                                                                                                                    |
| ----------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| FlexportSKU | If the item code/SKU of your item does not match the Flexport Logistics SKU or DSKU, you can set the Flexport Logistics SKU or DSKU as the value of this field. As an alternative, the SKU can be replaced using the Product Settings feature in your Flexport integration settings. |


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.orderdesk.com/integration-setup-guides/fulfillment-services/flexport-integration.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
