Extensiv 3PL Warehouse Manager Integration
Many warehouses use software provided by Extensiv 3PL Warehouse Manager (formerly known as 3PL Central) to manage their orders. If your fulfillment provider uses this software, Order Desk can connect to them through the Extensiv 3PL Warehouse Manager integration and send your orders for fulfillment. As they fulfill your orders, tracking numbers will be sent back into Order Desk and passed along to the original shopping cart(s).
Setup
To connect to Extensiv 3PL Warehouse Manager, click on the Manage Integrations link in the left sidebar and under the Fulfillment tab, find and enable the Extensiv 3PL Central integration.
Alternatively, search for extensiv 3PL from the available integration search.
To connect the integration in Order Desk, you will first need to request REST API access from the Extensiv 3PL support team or from your fulfillment provider that uses their system. Once access has been granted, fill out the details on this setup page to finish the connection.
Integration Settings
After you have connected the integration, you can apply your preferences in the settings.
Default Mail Class
Choose the mail class you want your provider to use for your orders.
If you need to apply specific methods for certain orders, match your method names to their names in the Shipping Class Match section below.
Check For Shipments
Select how often you want Order Desk to check for shipment updates from your provider.
After Import, Move To
Select the folder you want orders moved into after they are successfully sent through the Extensiv 3PL Warehouse Manager integration.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder for orders once shipment details come back from your provider.
If Canceled, Move To
Select the folder you want orders to be moved into if they are canceled with your fulfillment provider.
Skip Carrier Prefetch
Enable this to use the shipping method already on the order (e.g., order shipping method, default shipping method, SCM). If left unchecked, Order Desk will fetch the method from Extensiv when sending the order.
Fetch Shipments for Closed Orders Only
Enable this to have Order Desk download shipments from Extensiv only after orders have been closed there.
Send Customer Email Address to Extensiv 3PL Warehouse Manager
Select if you want the customer’s email address sent to your provider with each order.
Automatically Send Imported Orders to Extensiv 3PL Warehouse Manager
If enabled, all orders added to Order Desk will be automatically sent to your provider.
Only use this setting if all your orders are meant to be fulfilled by Extensiv. If not, or if you need to delay sending, leave this disabled.
Inventory Management Settings
Sync Inventory
Enable this setting if you want to pull inventory counts back from your fulfillment provider.
For more information, see the How to Work with Inventory Counts guide.
Sync Interval
Choose how often you want Order Desk to pull in inventory updates from your fulfillment provider.
Inventory Location Name
If you want to set a specific inventory location name for the products being updated from your fulfillment provider, set that name here. As Order Desk pulls in inventory details, your custom name will be added as the location.
Reset Counts to Zero Before Importing Inventory Levels
Select to override the current inventory count before importing updated inventory levels.
Product Settings
For details on each product setting available in the Extensiv 3PL Warehouse Manager integration, see the Fulfillment Integration Product Settings guide.
Shipping Class Match
If the shipping methods you set up in your shopping cart(s) don’t match the shipping method names that your fulfillment provider uses, they won’t know what methods you intend for them to use. When this happens, the default mail class applied above will be used instead for all of your orders.
To tell your provider what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.
Custom Order Details
To send special shipping instructions to your provider for an individual order, set checkout data on the order. If you’re not familiar with checkout data, check out the How to Work with Checkout Data guide.
The following checkout data or order metadata fields can be used:
BillingCode
Default is Sender. Set BillThirdParty or Recipient if necessary.
CancelDate
Default is one year from current date. To change the default date, set a time in this format: +2weeks.
Carrier
Overwrite the carrier set in the shipping class match settings.
Mode
Overwrite the shipping mode (Service ID) from the shipping class match settings.
PONumber
Set a custom PO Number. If not entered, the Order ID will be sent.
InvoiceNumber
Set the invoice number for the order.
SCACCode
Set the SCAC code for the order.
ShippingAccount
Set the third party shipping account number to be used for the order.
ShippingAccountZip
Set the zip code associated with the third party shipping account.
RetailerID
Set the 3PL Central Retailer ID for the order.
RetailerName
Set the retailer name if necessary.
RequireDeliveryConfirmation
Set to 1 if you’d like to receive delivery confirmation for your order.
RequireReturnReceipt
Set to 1 if you require a return receipt for your order.
Insured
Set to 1 if you’d like your order to be insured.
DeliveryConfirmationType
Choose how you want the delivery for your order to be confirmed. Accepted values are delivery, signature, adult_signature, direct_signature and none. Please note that these values are case sensitive.
DryIceWeight
Set the weight of dry ice.
InsuranceAmount
Set the value of the insurance paid for the order.
InsuranceType
Set the type of insurance that you want on the order. Accepted values are 106 for “Carrier” insurance and 107 for “Third-party” insurance.
InternationalContentsType
Set the kind of goods that are in your international shipments. For example, you can choose documents, gift, merchandise, returned_goods, sample or none.
InternationalNonDelivery
Choose how your international orders should be handled in case they are not delivered. The options available include treat_as_abandoned, return_to_sender, and none. Please note that these values are case sensitive.
IsResidential
Set to 1 to for residential delivery.
SaturdayDelivery
Set to 1 to for a Saturday delivery.
3PL_Custom_x
Add a custom field with a custom value to the order.
DepartmentNumber
Set the department number of the order.
Custom Item Details
Customize certain details about your inventory submission by setting item metadata values on the individual inventory items. The following fields are accepted:
LotNumber
Specify a Lot Number of the SKU to match with an inventory item’s lot. Do not use if item is not set up with Lot Numbers.
SerialNumber
Include a serial number for a specific item.
Notes
Include notes for the item.
For more information on working with inventory items in Order Desk, including how to store extra item details as item metadata, please read the How to Work with Inventory Details guide.
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