> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/db-global-logistics-north-america-integration.md). # DB Global Logistics – North America Integration DB Global Logistics has integrations for North American and Australian fulfillment centers. Order Desk can connect to both [DB Global Logistics](http://dbglogisticsmn.com/) integrations to send your orders for fulfillment. **Note:** Each DB Global Logistics integration needs its own connection and individual setup depending which location will be doing the fulfillment. Make sure you connect to one or both of the versions of DB Global Logistics you need. This guide covers only DB Global North America, as the Australian fulfillment center may have slightly different settings. ### Setup To connect to DB Global Logistics, click on the **Manage Integrations** link in the left sidebar and under the **Fulfillment** tab find and enable the DB Global Logistics North America. If you need both activated, go through this process for each version of the integration. Alternatively, search for DB Global Logistics from the available integrations and choose the North America option. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F8jf0tLKNOEIwK6MDcroP%2Flegacy-d476e013d17fe53c1bab.gif?alt=media) In order to use this service, you’ll need to request API access from DB Global North America support or from your warehouse provider. You don’t have to enter your customer ID, but this field is required if you want to be able to submit cancelation requests from within Order Desk. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fkp092AJLMqWMQYVfeKUW%2Flegacy-995b952a7f3aff787cbf.png?alt=media) ### Integration Settings After you have connected the integration, you can apply your preferences in the settings. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FQwIhoLtQ4RjUy3oFuhh2%2Flegacy-799a876072ef66111af6.png?alt=media) #### After Import, Move To Select the folder you want orders to be moved into after they are successfully sent to your fulfillment provider through DB Global Logistics. You can use one of the default folders already in your store or create your own. Read the [Working with Folders](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) guide for more information. #### After Shipment, Move To Select the folder you want orders to be moved into as your fulfillment provider sends shipment details back to Order Desk from DB Global Logistics. #### If Canceled, Move To Select the folder you want orders to be moved into if they are canceled within DB Global Logistics. #### Check For Shipments Select how often you want Order Desk to check for shipment updates from DB Global Logistics. #### Shipping Account Add the shipping account you want your provider to use. #### Automatically Send Imported orders to DB Global North America If selected, every order that is added to Order Desk will automatically be sent to your fulfillment provider through DB Global Logistics. If you’re not sending all of your orders, you can [set up a rule](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) to only send specific orders instead. #### Inventory Management Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FJ5iFG61DDmUxESSiSNul%2Flegacy-1d2788a67c783d87775c.png?alt=media) Order Desk can download your DB Global Logistics inventory and update the stock count in your Order Desk inventory. From there, this data can be updated at one or more shopping carts. #### Sync 3PL Inventory Enable this setting if you want to pull inventory counts back from your fulfillment provider. For more information, see the [How to Work with Inventory Counts](/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-quantities.md#send-counts-tofrom-order-desk) guide. #### Sync Interval Choose how often you want Order Desk to pull in inventory updates from your fulfillment provider. #### Inventory Location Name If you want to set a specific inventory location name for the products being updated from DB Global Logistics, set that name here. As Order Desk pulls in inventory details, your custom name will be added as the location. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FrWpuZkQHUCNnZXcdm3ut%2Flegacy-ee83fe0dd11931d2460e.png?alt=media) For more information on what these product settings in the DB Global Logistics integration are for and how to use them, read the [Fulfillment Integration Product Settings](/integration-setup-guides/fulfillment-services/fulfillment-integration-product-settings.md) guide. #### Custom Order Details To customize the shipping instructions that are sent to DB Global Logistics for a particular order, set checkout data on the order. If you aren’t familiar with checkout data, refer to the [How to Work with Checkout Data guide](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md) for more information. The following checkout data or order metadata fields can be used: | Field Name | Field Description | | --------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | BillingCode | Default is **Sender**. Set **BillThirdParty** or **Recipient** if necessary. | | CancelDate | Default is one year from current date. To change the default date, set a time in this format: **+2weeks**. | | Carrier | Set your preferred shipping carrier. | | Mode | Set your preferred shipping mode. | | PONumber | Set a custom PO Number. If not entered, the Order ID will be sent. | | InvoiceNumber | Set the invoice number for the order. | | SCACCode | Set the SCAC code for the order. | | ShippingAccount | Set the third party shipping account number to be used for the order. | | ShippingAccountZip | Set the zip code associated with the third party shipping account. | | RetailerID | Set the Retailer ID for the order. | | RetailerName | Set the retailer name if necessary. | | RequireDeliveryConfirmation | Set to 1 if you’d like to receive delivery confirmation for your order. | | RequireReturnReceipt | Set to 1 if you require a return receipt for your order. | | Insured | Set to 1 if you’d like your order to be insured. | | DeliveryConfirmationType | Choose how you want the delivery for your order to be confirmed. Accepted values are **delivery**, **signature**, **adult\_signature**, **direct\_signature** and **none**. Please note that these values are case sensitive. | | DryIceWeight | Set the weight of dry ice. | | InsuranceAmount | Set the value of the insurance paid for the order. | | InsuranceType | Set the type of insurance that you want on the order. Accepted values are **106** for “Carrier” insurance and **107** for “Third-party” insurance. | | InternationalContentsType | Set the kind of goods that are in your international shipments. For example, you can choose **documents**, **gift**, **merchandise**, **returned\_goods**, **sample** or **none.** | | InternationalNonDelivery | Choose how your international orders should be handled in case they are not delivered. The options available include **treat\_as\_abandoned**, **return\_to\_sender**, and **none**. Please note that these values are case sensitive. | | IsResidential | Set to 1 to for residential delivery. | | SaturdayDelivery | Set to 1 to for a Saturday delivery. | --- # Agent Instructions This documentation is published with GitBook. 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