> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/complemar-integration.md). # Complemar Integration Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to [Complemar](http://www.complemar.com/) (also known as Fulfillify) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it. ### Setup {% stepper %} {% step %} #### Enable the integration To connect to Complemar, click on the **Manage Integrations** link in the left sidebar and under the **Fulfillment** tab find and enable the Complemar integration. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FOqLihWM76l7Fnjri2SuG%2Flegacy-a8a2b6478c704a7cb3d9.png?alt=media) Alternatively, search for Complemar from the available integration search. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FSSKgL4nGTHJgWbCMKO5E%2Flegacy-169d6ade8cef811ebbee.png?alt=media) {% endstep %} {% step %} #### Connect your account Enter your Complemar API Key and click to connect. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F4B8QoT2oudDBik4CTk7d%2Flegacy-fe5ab99063a092b7b281.png?alt=media) {% hint style="info" %} Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Complemar. {% endhint %} {% endstep %} {% endstepper %} ### Integration Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FFx4p1QC0ufSNmf2gC2Fv%2Flegacy-8ea4c961a432cde318cf.png?alt=media) After you have connected the integration, you can apply any necessary details or preferences to the settings. #### After Import, Move To Select the folder you want orders to be moved into after they are successfully sent to Complemar. You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information. #### After Shipment, Move To Select the folder you want orders to be moved into as Complemar sends shipment details back to Order Desk. #### Inventory Management Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FNl8Yiob2PNgIIiYNIQf3%2Flegacy-11c608602e527e08be8c.png?alt=media) #### Sync Inventory Enable if you want your inventory stock counts to be pulled in from Complemar. For more information, see the How to Work with Inventory Counts guide. #### Sync Interval If Sync Inventory is enabled, choose how often you want Order Desk to check Complemar for inventory updates. #### Inventory Location Name If you want to set a specific inventory location name for the products you have at Complemar, set that name here. As Complemar sends back reports, your custom name will be added as the location. #### Product Settings ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FJeXltkjCHFGLcrq9AN65%2Flegacy-192581474ef0824db68f.png?alt=media) For more information on what these product settings in the Complemar integration are for and how to use them, read the Fulfillment Integration Product Settings guide. ### Sending Orders to Complemar #### Order Level Details The following details can be submitted with an order as either checkout data or order metadata. For more information on what each field means, please talk to Complemar. | Field Name | Field Description | | ---------------- | ------------------------------------------------------------------------------------------------------------ | | ShipReference1-3 | Send through shipping reference information by setting ShipReference1, ShipReference2 and/or ShipReference3. | | ArriveByDate | Include the date your order will be arriving by. | | PackingSlip | URL for the PDF to be included as the packing slip with the order. Details here. | For more information on checkout data, see the How to Work with Checkout Data guide. #### Item Level Details The following can be set as item metadata or variations on the items in your orders. | Field Name | Field Description | | ----------- | --------------------------------------------------------------------------------------------------------------------- | | ItemMessage | Set a custom message to be sent along with your items. Each individual item field can have its own ItemMessage field. | If you are unfamiliar with how to add item metadata or variations to your items in Order Desk, see the How to Work with Inventory Details guide. ### Need Help? If you have any questions about any of the information in this guide, we’re here to help! [Click here](https://www.orderdesk.com/contact) to email Order Desk support. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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