Complemar Integration
Order Desk can import orders from your shopping cart(s), apply custom information and then submit them to Complemar (also known as Fulfillify) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart(s) if your store is set up for it.
Setup
Integration Settings

After you have connected the integration, you can apply any necessary details or preferences to the settings.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to Complemar.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as Complemar sends shipment details back to Order Desk.
Inventory Management Settings

Sync Inventory
Enable if you want your inventory stock counts to be pulled in from Complemar.
For more information, see the How to Work with Inventory Counts guide.
Sync Interval
If Sync Inventory is enabled, choose how often you want Order Desk to check Complemar for inventory updates.
Inventory Location Name
If you want to set a specific inventory location name for the products you have at Complemar, set that name here. As Complemar sends back reports, your custom name will be added as the location.
Product Settings

For more information on what these product settings in the Complemar integration are for and how to use them, read the Fulfillment Integration Product Settings guide.
Sending Orders to Complemar
Order Level Details
The following details can be submitted with an order as either checkout data or order metadata. For more information on what each field means, please talk to Complemar.
ShipReference1-3
Send through shipping reference information by setting ShipReference1, ShipReference2 and/or ShipReference3.
ArriveByDate
Include the date your order will be arriving by.
PackingSlip
URL for the PDF to be included as the packing slip with the order. Details here.
For more information on checkout data, see the How to Work with Checkout Data guide.
Item Level Details
The following can be set as item metadata or variations on the items in your orders.
ItemMessage
Set a custom message to be sent along with your items. Each individual item field can have its own ItemMessage field.
If you are unfamiliar with how to add item metadata or variations to your items in Order Desk, see the How to Work with Inventory Details guide.
Need Help?
If you have any questions about any of the information in this guide, we’re here to help!
Click here to email Order Desk support.
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