> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/fulfillment-services/amazon-mcf-integration-setup.md). # Amazon MCF: Integration Setup #### Amazon Multi-Channel Fulfillment (MCF) Guides **NOTE:** This guide covers the Amazon Multi-Channel Fulfillment integration. Multi-Channel Fulfillment (MCF) manages fulfillment for both orders placed on Amazon (FBA) and orders from additional channels (e.g. your brand website, ecommerce marketplaces, etc.). To pull in your Amazon FBA orders, use the settings in the [Amazon Marketplace integration](/integration-setup-guides/sales-channels/amazon-marketplace-integration.md#integration-setup). Setup | Integration Settings | Products and Shipping | Cancel Orders and Removal Requests | Limitations and Special Features | Common MCF Errors | Sending Orders for Fulfillment ### Overview Connect to any Fulfillment by Amazon (MCF) region with Order Desk to send your orders for fulfillment. Tracking information will be sent back to Order Desk from MCF as orders are fulfilled. This series of MCF guides will go over the setup, settings, uses and special features of the Amazon MCF integration. If you want to import your Amazon Marketplace orders into Order Desk, see the [Amazon Marketplace integration guide](/integration-setup-guides/sales-channels/amazon-marketplace-integration.md). ### What’s the difference between Amazon Marketplace and MCF? While both the Amazon Marketplace and Fulfillment by Amazon (MCF) integrations are part of your Amazon Seller Account (Amazon MWS), the Marketplace integration is for *downloading* Amazon orders into Order Desk, and the MCF integration is for *sending* orders from Order Desk to Amazon for fulfillment. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FT65EBliLz8XMoLkAUsBl%2Flegacy-7e702b8ce605b1674dcb.png?alt=media) Amazon orders that were fulfilled by [MCF directly through Amazon (AFN)](/integration-setup-guides/sales-channels/amazon-marketplace-integration.md#download-fba-orders) can be downloaded from the Marketplace Integration. The MCF integration is *only* used for sending orders to Amazon for fulfillment. Make sure you are connecting to the correct integration(s) when setting up your store. ### Integration Setup To enable Amazon MCF, click on **Manage Integrations** under the Integrations menu in the left sidebar: ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FnFFcQ3KHiLbbhbiG105T%2Flegacy-e904acffd0e2509b1130.png?alt=media) All available regions can be found under the **Fulfillment tab**: Amazon North America, Amazon Europe, Amazon Australia, and Amazon Japan. Click to enable the ones you need to connect to. #### Log In and Register for MWS Complete the connection between Order Desk and your Amazon MCF account(s) by following the prompts in the integration. #### Step 1: Log In to Amazon Click **Connect to Amazon** to proceed with establishing a connection for United States. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FW7Al6DqKUFaO8njR3l8m%2Flegacy-cd4a57f1db3a7b424e9a.png?alt=media) Alternatively, select **Pick a Different Country** and pick the country you’ll be working with. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F8qAXcPQf8GzRyhkN1OZu%2Flegacy-186673256dd06f9fcdb5.png?alt=media) After you’ve selected the country, an Amazon permission screen will open. #### Step 2: Authorize Order Desk To set up Amazon MCF, you will need to review the permissions being granted to Order Desk related to your Amazon account. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2F9NV71hRE4LXizas09TXZ%2Flegacy-d064389284c5cec978fe.png?alt=media) Once you’ve read through the permissions, click Confirm to complete the setup process. **INVALID SELLER ACCOUNT TYPE** Amazon has specific requirements for using MWS. If you’re having trouble accessing these settings in MWS, make sure your account fits their requirements—more information [here](http://docs.developer.amazonservices.com/en_US/dev_guide/DG_Registering.html). **This needs to be addressed directly with Amazon; Order Desk is not able to help.** Once connected, set up your MCF integration with your preferences. For details about these settings, please see the [Fullfilment by Amazon (MCF): Settings](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-settings.md) guide. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.orderdesk.com/integration-setup-guides/fulfillment-services/amazon-mcf-integration-setup.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.