> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/integration-setup-guides/crm-tools/verticalresponse-integration.md).

# VerticalResponse Integration

Order Desk can connect to [VerticalResponse](https://www.verticalresponse.com/) and send your customer data to VerticalResponse lists.

### Setup

To enable the integration, click on **Manage Integrations** in the left sidebar. Under the **CRM** tab, find and enable the VerticalResponse integration.

![](/files/22R4AWQDBan9uHJI04rj)

To connect VerticalResponse to Order Desk, VerticalResponse requires you to contact them and have Enterprise API support enabled for your account.

Once enabled, enter your VerticalResponse credentials in Order Desk and save to connect.

![](/files/Rf08dt8zV9wiM69IQFpX)

### Integration Settings

#### Add to List

If you want all new orders to be added to a VerticalResponse list as they are imported into Order Desk, choose the list from this dropdown.

If you would rather send specific customers to specific lists, leave this option set to None and use the [Rule Builder](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) to tell Order Desk which lists to send your orders to.

#### List Field Match

Use the List Field Match to send specific order data from Order Desk into fields in VerticalResponse.

See [this guide](/resources/order-desk-field-names.md) for a list of Order Desk field names.


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