> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-settings.md). # Amazon MCF: Settings #### Amazon Multi-Channel Fulfillment (MCF) Guides [Setup](/integration-setup-guides/fulfillment-services/amazon-mcf-integration-setup.md) | [Integration Settings](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-settings.md) | [Products and Shipping](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-products-and-shipping.md) | [Canceling Orders and Removal Requests](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-cancel-orders-and-removal-requests.md) | [Limitations and Special Features](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-limitations-and-special-features.md) | [Common MCF Errors](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-common-errors.md) | [Sending Orders for Fulfillment](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-send-orders-for-fulfillment.md) With Order Desk, you can connect to any Amazon Multi-Channel Fulfillment (MCF) region to send your orders for fulfillment. Shipment information will be synced from Amazon (MCF) to Order Desk once daily. This guide covers the settings found in the Amazon MCF integration. If you haven’t enabled the connection yet, see the [MCF Setup guide](/integration-setup-guides/fulfillment-services/amazon-mcf-integration-setup.md) for details. ### Settings Once your integration is connected, the Amazon MCF settings will be available. ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2Fvll1QdlJOsNiwqtRP6z5%2Flegacy-ca9da85cb882505cbd1b.png?alt=media) #### Default Marketplace The default marketplace is selected when setting up the integration. If you need to change the market you initially selected, do so here. This default should be set to the primary market in which you do business in the connected MCF region. If you need to change the region rather than the marketplace, connect that region by enabling [one of the other MCF integrations](/integration-setup-guides/fulfillment-services/amazon-mcf-integration-setup.md#integration-setup). The North America, Europe, Japan, China and India regions are all separate integrations. #### After Submit, Move To Select the folder orders should be moved to after they are sent to MCF from Order Desk. Typically this is set to Prepared, but any [custom folder](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) can be used. #### After Shipment, Move To Select the folder orders should be moved to when MCF sends tracking details back to Order Desk about them. Typically this is set to Closed, but any [custom folder](/start-here/getting-started-series/quick-start-overview.md#working-with-folders) can be used. #### Default Mail Class MCF uses two mail classes: * Standard (3-5 Days) * Expedited (2 Business Days) Choose the *default* mail class you want to use for your orders. This shipping class will be used for any orders sent to MCF that aren’t mapped to one of the two mail classes they use, if different from Standard, or Expedited on the order. To set up more than one shipping method, see the [Shipping Class Match](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-products-and-shipping.md#shipping-class-match) section for instructions. #### Automatically Send Imported Orders to Amazon MCF If you plan to automatically submit *every* order to MCF for fulfillment, you can enable this setting. All orders will be sent to MCF as they come in to Order Desk. Import all historical orders into Order Desk (if applicable), and configure your rules and preferences before enabling this. You can [submit orders to MCF manually](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-send-orders-for-fulfillment.md#send-orders-manually) while setting up your store. If you have any other fulfillment services, will have any orders you *don’t* want to send to MCF, or are sending orders to more than one MCF region, keep this disabled. Use rules to submit orders to the appropriate vendor or fulfillment service instead. If you are unfamiliar with the Rule Builder, see the [How to Work with Rules guide](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) for more information. ### Advanced Settings **NOTE:** Some of the settings in this section are only available when connected to Amazon MCF North America. #### Fulfillment Policy MCF has three fulfillment policies: * **Fill All**: Fill all order items that can be filled and put any items that cannot be filled on hold. They will be shipped when stock comes in. * **Fill Or Kill**: If all order items cannot be filled, the order will be canceled. * **Fill All Available**: Fill all order items that can be filled and cancel any that cannot be filled. By default, Order Desk will send orders to MCF with a Fill All policy, but this can be changed from the fulfillment policy dropdown in the Advanced Settings section. If you would like to set the fulfillment policy on an order-by-order basis that will override your default setting, set a Checkout Data Field, found in the upper right corner of the order page. Use **AMAZON\_FULFILLMENT\_POLICY** as the field name and set the value as **FillAll**, **FillOrKill** or **FillAllAvailable**: ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FGcn2o4EY0nWfR9V1Drzm%2Flegacy-f016e793ba80da688dec.png?alt=media) This can also be set on orders automatically with a rule using **Set Checkout Data Value** as the action: ![](https://251457507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQOLMUJWMYtrpQ7Oxxca%2Fuploads%2FUm1l6UvBCOSLbRfv7ZMp%2Flegacy-3a5ddc4cca446674f840.png?alt=media) More information can be found about Amazon’s fulfillment policies [here](http://docs.developer.amazonservices.com/en_US/MCF_outbound/MCFOutbound_CreateFulfillmentOrder.html). If you are unfamiliar with the Rule Builder, see the [How to Work with Rules guide](/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md) for more information. #### **Send Customer Email Address to Amazon MCF** If you want Amazon to notify your customers when their order has shipped, check the **Send Customer Email Address to Amazon MCF** option. Some customers do not want Amazon sending these notifications since they are branded as an Amazon shipment. #### Require Blank Box Enable this when you need your orders to be shipped in a blank box, with no Amazon branding on the package. If you’re using Amazon MCF for North America and the marketplace is set to US, this is automatically enabled for all outgoing Walmart or eBay orders. If you only need to fulfill certain orders without the Amazon branding, you can set **blank\_box=1** in the order’s [checkout data field](/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md). To skip the blank box requirement on an order by order basis, use **SkipBlankBox=1** in the checkout data field. Additionally this does not automatically block Amazon Logistics. To block Amazon Logistics, you will need to add **block\_amazon\_logistics=1** or **BlockAmazonLogistics=1** as checkout data. #### Block Amazon Logistics Prevent your orders from being shipped through Amazon Logistics and use an alternative instead. (UPS, FedEx, etc.) If you’re using Amazon MCF for North America and the marketplace is set to US, this is automatically enabled for outgoing Walmart or eBay orders. #### Allow Amazon MCF Removal Requests Enable this setting to make removal requests. For in-depth instructions on how this works, please see the [MCF: Cancel Orders and Removal Requests guide](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-cancel-orders-and-removal-requests.md). For more information about the products and shipping settings in the MCF integration, click through to the next guide in the MCF series: [MCF: Products and Shipping](/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-products-and-shipping.md). #### Fetch Confirmed Shipments Only Enable this setting to only fetch shipments for orders that have been scanned. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-settings.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.