> For the complete documentation index, see [llms.txt](https://help.orderdesk.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.orderdesk.com/guided-walkthroughs.md).

# Guided Walkthroughs

- [Using Order Desk](https://help.orderdesk.com/guided-walkthroughs/using-order-desk.md): Use these guides when you are setting up a store or getting comfortable with the basics. They cover store settings, team access, importing orders, and what to do after the initial setup.
- [Logging in to Order Desk](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/logging-in-to-order-desk.md)
- [Managing Your Account](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/managing-your-account.md)
- [How to Configure Your Store Settings](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/how-to-configure-your-store-settings.md)
- [My Store Is Set Up, Now What?](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/my-store-is-set-up-now-what.md)
- [How to Add Your Team To Your Store](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/how-to-add-your-team-to-your-store.md)
- [Manage Store Settings](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/manage-store-settings.md)
- [How to use Order Desk Without an Integration](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/how-to-use-order-desk-without-an-integration.md)
- [How to Manage Multiple Stores On One Account](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/how-to-manage-multiple-stores-on-one-account.md)
- [How to Cancel Your Order Desk Store](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/how-to-cancel-your-order-desk-store.md)
- [How to Delete a Store](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/how-to-delete-a-store.md)
- [How to Use Order Desk on Mobile Devices](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/how-to-use-order-desk-on-mobile-devices.md)
- [Is Order Desk Down?](https://help.orderdesk.com/guided-walkthroughs/using-order-desk/is-order-desk-down.md)
- [Orders and Folders](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders.md): These guides cover the day to day work of managing orders, adding extra data, splitting, merging, and organizing them into folders.
- [How to Begin Importing Orders](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/how-to-begin-importing-orders.md)
- [How to Cancel an Order](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/how-to-cancel-an-order.md)
- [How to Customize Folder Columns](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/how-to-customize-folder-columns.md)
- [How to Merge Orders](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/how-to-merge-orders.md)
- [How to Split Orders](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/how-to-split-orders.md)
- [How to Work with Checkout Data](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/how-to-work-with-checkout-data.md)
- [How to Work with Timestamps](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/how-to-work-with-timestamps.md)
- [Organizing Orders With Folders](https://help.orderdesk.com/guided-walkthroughs/orders-and-folders/organizing-orders-with-folders.md)
- [Products and Inventory](https://help.orderdesk.com/guided-walkthroughs/products-and-inventory.md): Start here for information on how to manage your products and inventory details in Order Desk.
- [Add Your Inventory](https://help.orderdesk.com/guided-walkthroughs/products-and-inventory/add-your-inventory.md)
- [How to Work with Inventory Details](https://help.orderdesk.com/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-details.md)
- [How to Use Code Replace](https://help.orderdesk.com/guided-walkthroughs/products-and-inventory/how-to-use-code-replace.md)
- [How to Work with Inventory Quantities](https://help.orderdesk.com/guided-walkthroughs/products-and-inventory/how-to-work-with-inventory-quantities.md)
- [How to Sync Inventory Between Order Desk Stores](https://help.orderdesk.com/guided-walkthroughs/products-and-inventory/how-to-sync-inventory-between-order-desk-stores.md)
- [How to Sync Item Details Into Orders](https://help.orderdesk.com/guided-walkthroughs/products-and-inventory/how-to-sync-item-details-into-orders.md)
- [Print On Demand Walkthrough](https://help.orderdesk.com/guided-walkthroughs/print-on-demand-walkthrough.md)
- [Print on Demand Custom Artwork](https://help.orderdesk.com/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-custom-artwork.md)
- [Print On Demand Fulfillment](https://help.orderdesk.com/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-fulfillment.md)
- [Print on Demand Order Syncing](https://help.orderdesk.com/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-order-syncing.md)
- [Print on Demand Integration Product Settings](https://help.orderdesk.com/guided-walkthroughs/print-on-demand-walkthrough/print-on-demand-integration-product-settings.md)
- [Rules and Automations](https://help.orderdesk.com/guided-walkthroughs/rules-and-automations.md)
- [How to create Your First Automation](https://help.orderdesk.com/guided-walkthroughs/rules-and-automations/how-to-create-your-first-automation.md)
- [How to Work with Rules](https://help.orderdesk.com/guided-walkthroughs/rules-and-automations/how-to-work-with-rules.md)
- [How to Add an Item to an Order with a Rule](https://help.orderdesk.com/guided-walkthroughs/rules-and-automations/how-to-add-an-item-to-an-order-with-a-rule.md)
- [How to Use Custom Events](https://help.orderdesk.com/guided-walkthroughs/rules-and-automations/how-to-use-custom-events.md)
- [How to Use Custom Buttons](https://help.orderdesk.com/guided-walkthroughs/rules-and-automations/how-to-use-custom-buttons.md)
- [How to Post Order Information to a Custom Script](https://help.orderdesk.com/guided-walkthroughs/rules-and-automations/how-to-post-order-information-to-a-custom-script.md)
- [Templates, Emails, and Order Documents](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents.md): These guides cover how to work with spreadsheets, generate files, create order documents, and create and send emails in Order Desk.
- [How to Import a Spreadsheet](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-import-a-spreadsheet.md)
- [How to Build Export Templates](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-build-export-templates.md)
- [How To Build Export Templates: Filters and Custom Fields](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-build-export-templates-filters-and-custom-fields.md)
- [How to Work with Email Templates](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-work-with-email-templates.md)
- [How to Send Email From Order Desk](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-send-email-from-order-desk.md)
- [How to Work with Order Documents](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-work-with-order-documents.md)
- [How to Create PDF Files for Order Documents](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-pdf-files-for-order-documents.md)
- [How to Create a Text or XML File](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-create-a-text-or-xml-file.md)
- [How to Use Barcodes](https://help.orderdesk.com/guided-walkthroughs/templates-emails-and-order-documents/how-to-use-barcodes.md)
- [Shipping, Fulfillment, and Returns](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns.md)
- [How to Split and Dropship Orders for Separate Vendors](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-split-and-dropship-orders-for-separate-vendors.md)
- [How to Send Orders for Fulfillment](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-send-orders-for-fulfillment.md)
- [How to Work with Shipments](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-work-with-shipments.md)
- [How to Set Up Shipping Class Matches](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-class-matches.md)
- [How to Set Up Shipping Method Matches](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-set-up-shipping-method-matches.md)
- [How to Print Thermal Labels](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-print-thermal-labels.md)
- [How to Send Shipment/Tracking Info to Customers](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-print-thermal-labels/how-to-send-shipment-tracking-info-to-customers.md)
- [How to Handle Returns](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-handle-returns.md)
- [How to Refund and Capture Payments](https://help.orderdesk.com/guided-walkthroughs/shipping-fulfillment-and-returns/how-to-refund-and-capture-payments.md)
- [Integration Specific Walkthroughs](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs.md)
- [How To Use Integrations](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-use-integrations.md)
- [Using Gelato with Order Desk](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/using-gelato-with-order-desk.md)
- [Amazon MCF: Settings](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-settings.md)
- [Amazon MCF: Products and Shipping](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-products-and-shipping.md)
- [Amazon MCF: Send Orders for Fulfillment](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-send-orders-for-fulfillment.md)
- [Amazon MCF: Cancel Orders and Removal Requests](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-cancel-orders-and-removal-requests.md)
- [Amazon MCF: Common Errors](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-common-errors.md)
- [Amazon MCF: Limitations and Special Features](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/amazon-mcf-limitations-and-special-features.md)
- [How to Send Orders to Shopify](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-send-orders-to-shopify.md)
- [How to Split by Vendor with Shopify](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-split-by-vendor-with-shopify.md)
- [How to Match Shopify to Amazon MCF SKUs](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-match-shopify-to-amazon-mcf-skus.md)
- [How to Use Shopify Risk Scores to Stop Fraudulent Orders](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-use-shopify-risk-scores-to-stop-fraudulent-orders.md)
- [How to Connect Shopify with the Custom App Method](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-connect-shopify-with-the-custom-app-method.md)
- [How To Send Orders To BigCommerce](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-send-orders-to-bigcommerce.md)
- [How to Split by Vendor with BigCommerce](https://help.orderdesk.com/guided-walkthroughs/integration-specific-walkthroughs/how-to-split-by-vendor-with-bigcommerce.md)


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