Category: Technical Documentation

Print on Demand API Best Practices

We frequently work with print on demand companies that are building API integrations. Over the years, we’ve connected with hundreds of providers across many different...

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Application IP Address

If you need to whitelist Order Desk’s IP address for your internal network’s firewall, please use the following IP addresses. Our system may use any...

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How to Set Up Shipping Method Matches

Order Desk integrates with several retail middleware cart platforms (such as DSCO Supplier, CommerceHub and more). These services connect to multiple retail vendors, and each...

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Etiquette for Using Order Desk’s API

This guide covers a few courtesies we appreciate you following so we can continue providing reliable access to our API. Rate Limits To keep performance...

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VAT Receipt Template

This is an example of a receipt template that creates VAT values from the available prices. Related Articles How to Build Custom Templates

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The Order Desk Glossary: Terms & Phrases Explained

When navigating your store, you may come across some terms or phrases that aren’t necessarily clear to you. To help alleviate some of that frustration,...

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Sample Dropship Email Template

Dropship from Order Desk If you dropship your orders to separate vendors, please read through the Split and Dropship guide for more information on how...

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Introduction to the API

Order Desk provides an API for programatic access to your store’s data. The Order Desk API is a RESTful API that accepts and returns JSON....

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How to Build Export Templates

Build your own customized CSV, XLSX, or TXT files with the export template feature in Order Desk. These files can be used to send orders...

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How to Build Custom Templates

Order Desk uses a template language called Twig to build your email and receipt templates. Read about Twig here. The basic syntax uses two curly braces...

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