Fourthwall Integration

Order Desk can connect to your Fourthwall account and automatically download orders. As orders are fulfilled, shipment details can be sent back to Fourthwall.

Setup

Connect your Fourthwall account to Order Desk by clicking on Manage Integrations under the Integrations menu in the left sidebar.

Select Fourthwall from the Shopping Carts section and click Enable.

Alternatively, search for Fourthwall from the available integration search.

Once enabled, enter your Fourthwall account Username and Password, then click connect.

Settings

Check For New Orders

Select how often Order Desk should check for new orders from Fourthwall.

Folder for New Orders

Choose the folder where newly downloaded orders should be placed. For more information, see the Working with Folders guide.

Order Status

Select which order statuses should be imported. Orders that don’t match any of your selections will be skipped and won't make it into Order Desk.

Sync Tracking Numbers

Enable this if you want Order Desk to send shipment information back to Fourthwall.

Inventory Location Filter

If you only want to download specific orders, you can use the Inventory Location Filter field to specify which ones you want. Enter multiple locations separated by a comma.

The inventory location name must match exactly as it is on your inventory items in Order Desk. When importing new orders from Fourthwall, Order Desk will look at the SKUs on the items and compare to the SKUs in your inventory here. Any orders with items for a location that isn't listed in this field will not be imported.

For this to work, your inventory must be added to Order Desk. The inventory Location should be set on each item. For details, please see How to Add Inventory and How to Store Extra Item Details.

Order Prefix

If you need your order numbers to have a prefix on them when they are imported into Order Desk, set that prefix here.

First Import Date

Any orders prior to the date set here will not import into Order Desk.

Webhook URL

This URL should be copied from Order Desk and added directly to your Fourthwall account. It allows Order Desk to get updates regarding your orders from Fourthwall.

Manual Imports

You can manually import orders or inventory items from Fourthwall into Order Desk.

Manually Import Orders

Order Desk can download orders from the date you set here.

Orders will download based on the Order Status setting. If you need to pull in orders with a different status, change your setting first, then manually download orders.

Download Inventory Items

If you need to pull your Fourthwall inventory into Order Desk, click the Download Inventory Items button.

For more information on Order Desk inventory, see the How to Work with Inventory Details guide.